Arusha Urban Water Supply and Sanitation Authority

The Arusha Urban Water Supply and Sanitation Authority (AUWSA), is a legally established entity responsible for the overall operation and management of water supply and sewerage services in Arusha C

AUWSA’s Roles and Functions
As a legally established entity, AUWSA is charged with the major roles and functions as follows:-

• To continuously plan, develop and maintain the provision of clean, portable and wholesome water in Arusha Municipality while conserving the water sources for sustainability,
• To plan, develop and maintain the sewerage system on any public land acquired or lawfully appropriated for that purpose so as to ensure hygienic sewage collection and safe disposal,
• To set realist water and sewage disposal tariffs hence collect revenue from customers for water consumed and sewage collected by the Authority,
• To educate and provide information to the public on public health aspects of water supply and wastewater disposal and carryout all functions in an environmentally friendly manner,
• To create and maintain a good public image, while focusing on meeting customers’ expectations, and
• To put in place and implement medium and long term investment programmes, financial plans and annual capital and recurrent budgets.