National Bank of Malawi

Mission Statement:
To provide the best financial services in Malawi and internationally, distinguished by outstanding service, product innovation and sustained earning.

Core Values:
Customer Satisfaction:
Always Striving to meet our customer’s expectations and putting the customers first
Employee Recruitment and DevelopmentEmployees are the key to the success of National Bank of Malawi
The Bank will recruit based on merit and competencies required for the Job.
The Bank will ensure that employees are properly trained so that it retains a disciplined and motivated staff.
The Bank will provide a working environment which is conducive to continous employee self development and advancement

Employee Commitment
The Bank will be committed to excellence in it’s performance and that the employees will have a clear understanding of its objectives and goals.

Integrity and Trust
All Bank employees will fully comply with and share the bank’s commitment to high moral, ethical and legal standards.

Team Work
The Bank will build and maintain a culture of mutual respect, recognition and cooperation and promote feedback, effective communication and group work.

Corporate Social Responsibility
As a good corporate citizen, National Bank of Malawi will actively participate in deserving charitable and social activities.