Experienced and certified Salesforce and Microsoft CRM software manager / consultant with vast knowledge in developing, managing and full life cycle implementation projects in a multinational environment. +10 years in Telecom industry and IT industry.

Qualifications:
Certified in Salesforce Adminstrator .
Certified in ClickDimension marketing tool .
Certified in Microsoft Dynamics CRM 2013, 2015 and 2016: Application, Customization and Configuration .
Proficient knowledge of CRM techniques and principles.
Significant expertise in deployment of MS Dynamics 2011, 2013, 2015 and D365 and CRM Solution Architecture.
Efficiency in identifying the organization needs and customer expectations.
Amazing ability to run CRM workshops/demonstrations and perform efficient trainings.
Operational knowledge of Software Development.
Great project management skills.
Excellent capacity to interact with various levels in global organizations.
Strong client interaction and presentation skills.
Deep understanding of sales and distribution processes in teleco industry.