Protection Officer (Case Referrals): Manage incoming and outgoing referrals in coordination with the Team Leader, Case management officer and IPA officer. Ensure that the proper referral tools are used, and SOP’s are followed. Provide feedback on cases referred from both referral focal point and beneficiaries. Regularly update the service mapping tool (online and internal) and share with relevant stakeholders. Ensure the adequate division of referred cases between team members. Ensure proper feedback is given to referring actors. Work closely with Protection Specialist over referral system and strategy to ensure quality services are provided to beneficiaries. Provide weekly and monthly reports on the referral process and beneficiaries (as well as on ad hoc occasions). Participate in the identification and assessments of case management and IPA. Perform other tasks as assigned by the Protection (CM) Team leader, the Protection Specialist, and Protection Manager.