Key skills and expertise

Bringing 19 years of experience in ICT and telecommunications, the expert is proficient in business analysis, gap analysis, and functional analysis, adeptly utilizing frameworks such as AGILE, RUP, ITIL, and PRINCE2. Career highlights include leading projects for the European Commission, focusing on technical support and training. Previously held roles such as Functional Analyst and Business Analyst, responsibilities have included eliciting requirements, writing user stories, and conducting gap analyses. Accomplishments encompass designing change management strategies and e-learning tutorials, enhancing project implementation and stakeholder engagement.

Project experience and donor exposure

Worked across diverse projects involving the European Commission, focusing on business analysis and change management. These collaborations have entailed project implementation, technical support, and training, primarily within the ICT and telecommunications sectors. The scope of work has been concentrated in Brussels, Belgium.

Sectors and geographic focus

With a background in the ICT and telecommunications sectors, the expert has held roles such as Functional Analyst, Business Analyst, and Change Management Consultant. Responsibilities have included business analysis, technical support, and training, with a focus on implementing and supporting projects for the European Commission. The expert possesses cross-cutting expertise in digitalization, demonstrated by involvement in developing e-learning tutorials and managing change strategies. Geographic experience includes significant work in Belgium, particularly in Brussels, and additional experience in the Netherlands and the United Kingdom, gaining familiarity with local governance and cultural dynamics.

Languages and education

Background includes full professional proficiency in English and French, with native proficiency in Italian. The expert holds a Cambridge English: Advanced (CAE) certification. Language skills have been utilized in international work environments and multilingual teams, particularly in Brussels, Belgium, engaging with European Commission projects. The educational background features an undergraduate degree in Philosophy from the University of Pisa, Italy, with a focus on logic, epistemology, moral philosophy, and theoretical philosophy. Additionally, secondary education was completed at Liceo Classico Agnolo Poliziano in Montepulciano, Italy, covering Italian literature, Latin, Greek, philosophy, math, and biology.