Key skills and expertise

With 18 years of experience, the expert is skilled in logistics, administration, civil engineering, and public sector governance. Key qualifications include expertise in government relations, legal compliance, and customer complaint management. The expert has successfully coordinated projects, managed document control, and provided IT support. Notable accomplishments include improving delivery times and enhancing work quality at Modern Pharmaceutical Company and building market profiles at Insighters Insurance Brokers. Leadership roles involved managing government relations at Nakheel PJSC and supporting mall compliance. The expert's project experience spans local initiatives in Dubai and the UAE.

Sectors and geographic focus

The expert has worked in logistics, administration, civil engineering, and public sector governance. Key roles include government relations coordinator, management information system coordinator, and business development executive. Responsibilities have involved legal compliance, customer complaint management, and document control. The expert's interdisciplinary expertise includes integrating IT support in document management and improving operational efficiencies. The geographic scope of work has been primarily based in Dubai, UAE, with a focus on enhancing service delivery and compliance within local governance structures.

The expert has extensive experience working in the United Arab Emirates, particularly in Dubai, across various sectors such as logistics, administration, and public sector governance. This includes significant roles in government relations and compliance within local governance frameworks. Additionally, the expert has an academic background from Jordan, reflecting a comprehensive understanding of regional development issues and cultural dynamics in the Middle East.

Languages and education

The expert is fluent in both Arabic and English, demonstrating proficiency in reading, writing, and speaking. These language skills have been utilized in professional settings across various sectors, including logistics, administration, and public sector governance in Dubai and the UAE. The expert's ability to communicate effectively in these languages has supported collaboration with multilingual teams and facilitated processes in diverse professional environments.

The expert holds a Master of Business Administration (MBA) from Preston University in the UAE, completed in 2012. Additionally, the expert has a Bachelor’s degree in Computer Science from Jerash Private University in Jordan, obtained in 2006. The educational background reflects a strong foundation in business administration and computer science.