Key skills and expertise

With 15 years of experience in ICT and telecommunications, the expert excels in digital transformation and electronic government. They founded The Next Services, leading digital strategy and expansion in Central America. Collaborations with USAID and the Inter-American Development Bank on regional projects have resulted in significant digital ecosystem evaluations. Leadership roles have included managing innovation and technology initiatives, developing digital transformation programs, and executing strategic planning. Notable accomplishments include coordinating digital transformation programs for Walmart's suppliers and authoring key digital strategy reports. Fluent in Spanish and proficient in English, they possess strong analytical and project management skills.

Project experience and donor exposure

The expert has collaborated with international donors such as USAID and the Inter-American Development Bank. Their involvement includes project implementation, technical assistance, evaluations, and capacity building. Projects have focused on digital transformation, economic competitiveness, and governance. The expert has worked on regional and national scales, particularly in El Salvador and across Central America. Notably, they contributed to USAID's Digital Frontiers Program and the Economic Competitiveness Project, emphasizing digital ecosystems and innovation in the ICT sector.

Sectors and geographic focus

Worked across key sectors including ICT, telecommunications, organizational development, and private sector trade. Roles such as founder, consultant, and manager have focused on digital transformation, electronic governance, and innovation. Cross-cutting expertise includes digitalization in economic competitiveness and public sector modernization. The expert's work spans regional projects in Central America and the USA, with responsibilities in strategic planning, project implementation, and capacity building. Their interdisciplinary approach integrates technology with economic development and governance, enhancing regional digital ecosystems. Extensive geographic experience includes work in Belize, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Panama, and the USA, with deep familiarity with regional development issues, particularly in ICT and digital transformation.

Languages and education

The expert is a native Spanish speaker and has advanced proficiency in English. They have effectively utilized these language skills across various professional contexts, including international projects and collaborations in countries such as Belize, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Panama, and the USA. Their bilingual capabilities have facilitated communication in multilingual teams and the preparation of reports and presentations for international stakeholders. The expert holds a Bachelor's degree in Business Economics from Universidad Dr. José Matías Delgado in El Salvador. They are currently pursuing an MBA in Technology at Universidad Internacional de la Rioja (UNIR) in Spain. Additionally, they completed a University Specialist program in Leadership, Team Management, and Telework at UNIR. Their academic background is further enriched by diplomas in electronic government projects and strategies from ILPES-CEPAL and courses on open data and digital project management.