2018- to 2019: Chief Operating Officer- Experience Morocco (travel agency)
Result driven, customer oriented professional with 15 plus years of management experience in retail environments, educational organizations, and tourism. I have a keen knowledge on how to effectively balance all aspects of relationship management, employee relations/development, data analysis, sales goals. workforce optimization and ongoing process improvement.
Essential Duties:
- Work cohesively with the CEO while managing the company's day-to-day operating activities.
- Develop short-term and long-range strategic business goals to be executed by Senior Management.
- Manage all budget constraints and other financial commitments.
- Establish performance expectations for all areas of the business Assess policies and procedures to determine best practices.