Key skills and expertise.

Bringing over 21 years of experience in human resources and public administration, the expert has dedicated more than 15 years to consulting in HR development and management. Key qualifications include strong negotiation, communication, and digital proficiency, along with advanced analytical abilities. Career highlights include leading projects with USAID, the World Bank, and the OECD, focusing on governance and HRM reforms. Responsibilities have included strategy development, performance appraisal implementation, and establishing competency frameworks. Accomplishments also encompass authoring HRM publications and successfully managing HR initiatives across the Western Balkans.

Project experience and donor exposure.

Worked across diverse projects involving international donors such as USAID, the World Bank, the EU, and OECD. The expert's involvement spans project implementation, technical assistance, and capacity building. Thematic areas include governance and human resource management, with projects executed on both national and regional scales, primarily within Bosnia and Herzegovina and the broader Western Balkans region. Previously held roles have involved strengthening public administration, implementing HRM strategies, and supporting public sector reforms.

Sectors and geographic focus.

With a background in the sectors of administration, training, and human resources, the expert has primarily worked within the public sector. Roles have included HR management, strategy development, and consultancy for organizational development. The expert has been involved in cross-cutting initiatives such as digitalization in HR processes and governance reform. The geographic scope of work has been regional, focusing on the Western Balkans, contributing to projects aimed at enhancing public sector efficiency and effectiveness across multiple countries. Extensive geographic experience includes significant work conducted in Bosnia and Herzegovina since 1999 and across the region, including Albania, Croatia, Kosovo, Moldova, Montenegro, North Macedonia, and Serbia. This experience has provided deep familiarity with local governance and regional development issues.

Languages and education.

With a background in language proficiency, the expert is a native speaker of Croatian and proficient in English at a C1/C2 level, demonstrating advanced reading, speaking, and writing skills. Additionally, the expert has B1/B2 proficiency in German. These language skills have been utilized extensively in international projects across the Western Balkans, facilitating communication in multilingual teams and contributing to effective project management and implementation. The expert holds a Master of Science in Human Resource Management from Birkbeck College, University of London, completed through an external program in Organizational Psychology and Human Resources Management. Additionally, the expert earned a Bachelor of Science in Economics from the Faculty for Tourism and Foreign Trade, Dubrovnik, University of Split, Croatia. These qualifications provide a solid foundation in human resources and economics, supporting the expert's extensive career in public administration and human resource development.