•••
European Commission Directorate-General for International Partnerships (EuropeAid HQ)

Call for proposals for action grants to provide financial contributions to organisations representing consumer interests in Members States or offering assistance to consumers in Member States in the form of Alternative Dispute Resolution

Last update: 3 days ago Last update: 24 Nov, 2022

Details

Status: Awarded
Budget: Euro 1,000,000
Award ceiling: N/A
Award floor: N/A
Sector: Standards & Consumer Protection
Eligible applicants: Government Bodies, Private Sector
Eligible nationalities: Europe Non EU 27, Anguilla, Arub ... See more Europe Non EU 27, Anguilla, Aruba, Austria, Azores, Belgium, Bermuda, British Virgin Islands, Bulgaria, Canary Islands, Caribbean Netherlands, Cayman Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands, Faroe Islands, Finland, France, French Polynesia, French Southern Territory, Germany, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Montserrat, Netherlands, New Caledonia, Pitcairn, Poland, Portugal, Romania, Saint Helena, Slovakia, Slovenia, Spain, St. Pierre and Miquelon, Sweden, Turks and Caicos, Wallis and Futuna
Date posted: 23 Jun, 2021

Attachments 9

See more
See less

Description

Call updates

Sep 1, 2021 2:08:11 PM 

The following sections of the Call text are changed as follows:

Section 4. "Timetable and deadlines":

Call opening:22 June 2021
Deadline for submission:26 October 2021 – 17:00:00 CET (Brussels)
Evaluation:October-November 2021
Information on evaluation results:November-December 2021
GA signature:December 2021-January 2022
 

Section 12. "Help":

"Non-IT related questions should be sent before 19 October 2021 – 17:00:00 CET (Brussels) to the following email address: EISMEA-CONS-grants@ec.europa.eu “

All the other conditions mentioned in the Call text remain unchanged.

Jun 22, 2021 3:39:36 PM

The submission session is now available for: SMP-CONS-2021-ADR(SMP-PJG)


TOPIC ID: SMP-CONS-2021-ADR

Programme: Single Market Programme (SMP)
Call: Call for proposals for action grants to provide financial contributions to organisations representing consumer interests in Members States or offering assistance to consumers in Member States in the form of Alternative Dispute Resolution (SMP-CONS-2021-ADR)
Type of action: SMP-PJG SMP Project Grants
Type of MGA: SMP Action Grant Budget-Based [SMP-AG]
Deadline model: single-stage
Opening date: 22 June 2021
Deadline date; 02 September 2021 17:00:00 Brussels time

Topic description
Scope:Calls for proposals for action grants in 2021 and 2022 will aim at providing financial contributions to organisations representing consumer interests in Members States or offering assistance to consumers in Member States, including in the form of Alternative Dispute Resolution (ADR). The applicants shall be supporting the enforcement of EU consumer law or facilitating the access of consumers to alternative dispute resolution (ADR) schemes compliant with Directive 2013/11/EU.

In particular, the following activities should be prioritiesd: make ADR bodies, including in the cross-border context, improve their operational capacity in resolving consumer disputes and problems, develop the networking of national alternative dispute resolution, promote monitoring activities on the functioning and the effectiveness of dispute resolution.

The maximum co-financing rate for grants covered under this call is 50%.

Call updates

Sep 1, 2021 2:08:11 PM 

The following sections of the Call text are changed as follows:

Section 4. "Timetable and deadlines":

Call opening:22 June 2021
Deadline for submission:26 October 2021 – 17:00:00 CET (Brussels)
Evaluation:October-November 2021
Information on evaluation results:November-December 2021
GA signature:December 2021-January 2022
 

Want to unlock full information?
Member-only information. Become a member to access this information. Procurement notices from over 100 donors and banks are available here