Social & Behavior Change Lead

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Last update: 6 days ago Last update: Nov 23, 2022


Deadline: Dec 5, 2022
Location: Cambodia Cambodia
Sectors: Social Development Social Development
Job type: Contract, 4 to 12 months
English, Khmer English, Khmer
Work experience: From 4 years
Date posted: Nov 22, 2022
Expected starting date: Dec 19, 2022


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Responsible to lead the Social Behavior Change (SBC) component of a comprehensive Health System Strengthening (HSS) effort. The position will address the social and behavioral drivers that affect health system performance to accelerate positive health outcomes. SBC activities will address and support the behavior of all people, communities, and organizations within the health system essential to promote equitable provision of quality care, integrate new and emerging behavioral and social science methods and approaches into HSS efforts. Food for the Hungry is looking for a Social Behavior Change (SBC) leader for an anticipated five-year USAID funded program in Cambodia.

This role is contingent on approval of a USAID grant, donor approval, and funding.

FH Culture
All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

Principal Responsibilities
• Develop an approach and tools that are context-sensitive in Cambodia to gather social and behavioral insights from health system actors that help to design locally contextualized policy and local solutions.
• Use a human-centered design approach to identify the capacity-building and consultation mechanisms that best suit the needs of consortium partners (e.g., virtual forums, in-person training of trainer workshops, podcasts).
• Work with program partners in developing a set of formative research tools that are adapted for use in Cambodia.
• Build the capacity of field staff of the coalition partners, MOH, faith leaders, local NGOs, and community-based organizations (CBOs) in the use of formative research (FR) and SBC tools and strategies using partners’ preferred capacity-building mechanisms.
• Regularly update the SBC tools and capacity-building mechanisms per feedback from users and emerging evidence over the four-year life of the project.
• Other duties as assigned.

Job Level Specifications
• Lifestyle ethic according to Food for the Hungry’s Heartbeat.
• Excellent people skills; must be able to relate to and effectively communicate with people from different cultures within the organization.
• High integrity and a strong sense of professional ethics.
• Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives.
• Demonstrated computer operating skills, including proficiency in Microsoft Office products, Google platform, and virtual technologies such as Zoom, Skype and/or GoToMeeting.
• Excellent training and speaking skills in development and/or relief programs. Expertise in dialogue education is strongly preferred.
• Ability to sit /stand at a computer for up to 8 hours a day doing repetitive motions on a keyboard.
• Able to lift up to 25 lbs. individually or up to 50lbs as a team lift.
• Ability to travel up to 25% of time per year domestically and internationally.

• Minimum of four years of experience in backstopping major donor funded Health System Strengthening whereas Health SBC, Health Promotion, Health Information System (HIS) MCHN, nutrition, Infection diseases, Non-communicable diseases, and health advocacy.
• Experience working with community health projects in Cambodia or any other country in South Asia.
• Experience training and using effective Formative Research and SBC products, methods, and tools (e.g., WHO's Behavioral and Social Drivers, Gender Analysis, Designing for Behavior Change, Barrier Analysis, Social Listening, Participatory Learning and Action, Journey Mapping, Risk Communication, QIVCs, statistical surveys for monitoring behavioral outcomes) preferred.
• Experience organizing in-person and virtual trainings, conferences, and events using dialogue-education principles and methods preferred.
• Experience using human-centered design in development or humanitarian settings preferred.

• Bachelor’s Degree required.
• Masters in Social or Behavioral Science or Public Health (MPH) or Master of Science in Public Health (MSPH) preferred.

Proficiency in spoken and written English and Khmer. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

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