Operations Analyst (NPSA9)

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Last update: 6 days ago Last update: Nov 24, 2022


Deadline: Dec 8, 2022
Location: Bangladesh Bangladesh
Sectors: Procurement, Human Resources, Finance & Accounting Procurement, Human Resources, Finance & Accounting
Job type: Contract, 12 months +
Bangla, English Bangla, English
Work experience: From 2 years
Date posted: Nov 24, 2022


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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Aspire to Innovate (a2i) Programme builds on the Government of Bangladesh’s efforts to introduce a citizen- centric culture of innovation in civil service to improve service delivery and make services more inclusive, affordable, reliable and easier to access. This project will provide support to establish institutional mechanisms and improve accountability to accelerate SDG achievements in Bangladesh.

This project will have three components:

Institutionalizing Public Service Innovation and Improving Accountability
Catalyzing Digital Financial Services and Fintech Innovations
Incubating Private Sector-enabled Public Service Innovation

Aspire to Innovate (a2i) Programme’ is looking to recruit an Operations Analyst who will be responsible to manage and oversee the daily operations of the project. He/she will be the one to ensure that the project’s administration is well-coordinated and productive by managing its procedures and compliance to achieve the project goal.

The project is funded by the Government of Bangladesh, UNDP, and other development partners, and is implemented by ICT Division and Cabinet Division
Duties and Responsibilities

Under the direct Supervision of Programme Advisor, the Incumbent will do the following work:

Ensuring implementation of operational strategies.
Lead the financial management of the project
Coordinate the Procurement unit of the project to ensure efficient programme support.
Guide Human Resources unit of the project to ensure efficient personnel management.
Manage and coordinate the Administrative Activities of the project

Ensuring implementation of operational strategies

Supervise and coordinate the implementation of the operational activities

Lead to prepare the annual report for operational activities, TAPP, Prodoc, contract documents etc
Ensure full compliance of operations with UNDP and GoB rules, regulations and policies, implementation of corporate operational strategies
Knowledge building and sharing with regards to management and operations, synthesis of lesson learnt/best practices.

Lead the Financial Management of the project

Oversee the financial management of the project i.e, availability of fund, request for fund advance, activity wise fund allocation etc.
Ensure budget management, disbursement and expenditure tracking as per TAPP and AWP
Certify payroll and expenditures for direct payments through ATLAS
Administer the cash management
Work as focal person to lead the financial audits initiated by GoB/FAPAD and UNDP.
Ensure audit replies are in place and required follow-up on audit reports is made for ensuring that all audit observations are addressed/settled
Monitoring financial reports to be submitted to donors as mentioned into the agreement.

Coordinate the Procurement unit of the project to ensure efficient programme support

Ensure compliance to UNDP and GoB procurement rules, regulations and policies including source strategy, suppliers’ evaluation and selection, quality management, customer relationship management and performance measurement
Provide guidance to the project units to prepare procurement plan
Maintain close collaboration with the vendors to ensure best value for money

Guide Human Resources Management unit of the project to ensure efficient personnel management

Oversee and coordinate the recruitment process
Ensure project compliance with corporate human resources management policies, procedures and strategies and facilitate performance management
Ensure HR contract management
Ensure Human Resources Development activities of the project

Manage and coordinate the Administrative Activities of the project

Ensure general service management to all the project units
Provide advisory support to the project management to take administrative decisions on operational issues, monitoring and reporting on financial and programmatic aspects etc
Ensure vehicle management, petty cash management, logistics management support to the project

Core competencies:

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Financial and Managerial Accounting and Finance key concepts: Key concepts and principles of financial accounting, interpret financial analysis, managerial accounting, etc.
Agile' methodologies and practices: Ability to manage a self-organizing cross-functional teams, foster a team culture of curiosity and learning.
UN policy knowledge - ethics: Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
Negotiation: The ability to lead efforts to work with others to conclude or settle a matter.
Anti-fraud and anti-bribery and corruption: Anti-bribery and corruption: Understand the policy and best practice relating to anti-bribery and corruption controls and ensures these are implemented and widely understood within the organization. Anti-fraud: Understands the fraud risks faced by public bodies and is able to effectively analyze data to support fraud identification and fraud risk management; understands the fraud risks faced by public bodies and is able to conduct fraud risk assessment and response plan.
Strategic Thinking: Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions
Operations Management: Ability to effectively plan, organize, and oversee the organizations business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms.

Required Skills and Experience

Master’s or Bachelor’s Degree in Business Administration/ Public Administration / Development Studies/Finance/Accounting or any other relevant discipline.


4 years of relevant experience in operations with Bachelor’s degree in Business Administration/ Public Administration / Development Studies/Finance/Accounting or any other relevant discipline; or 2 years of experience is required with Master’s degree.
Experience in providing operational support in project implementation
Experience in formulating operations strategy
Experience in asset & logistics management
Managerial experience in programme finance; human resources; procurement
Experience in programme support, management advisory services and managing staff and operational systems
Experience in large scale budget management
Experience in national or international donor funded programme will be a plus

Language requirement:

Fluency in written and spoken English and Bangla