Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.
The New Partnerships Initiative (NPI) Expanding Health Partnerships—NPI EXPAND Project—is a global five-year (2019-2024) U.S. Agency for International Development (USAID) funded project that supports locally-driven efforts to increase the availability and utilization of high-quality health and education services. In line with USAID's Journey to Self-Reliance (J2SR) framework, NPI EXPAND invests in new and underutilized local partners (NUPs) and strengthens their capacity to strategize, plan, and implement programs with USAID funds. Enhanced participation of capable local organizations to increase demand for and to deliver high-quality, high impact services will enable governments to meet crucial goals equitably and sustainably. NPI EXPAND will also catalyze opportunities to scale up innovative interventions by strengthening the capacity of NUPs with varying levels of capabilities and exposure to USAID.
The Senior Program Manager, NPI EXPAND will provide managerial, administrative, and technical support for project activities including work plan development, partner selection, budget development and monitoring, capacity strengthening with local grantees, documentation and reporting, communications, and monitoring, evaluation, and learning. The Senior Program Manager will provide managerial and technical counsel to staff in three countries: Ethiopia, India, and Guatemala. The Senior Program Manager will apply a gender lens to all country activities in health, ensuring that gender equity is advanced.
The position is based in Palladium’s Washington D.C. office. The position will go through September 2024.
You and Your Career:
If you are a problem-solver, collaborator, excellent communicator, and doer, and you have expertise in international health program management, we are interested in hearing from you.
We are a learning organization and provide growth opportunities from the start. We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career!
Reporting and Supervision:
Reports to and is supervised by the NPI EXPAND Field Support Director. The Senior Program Manager will supervise the Country Team Lead for Ethiopia only.
Primary Duties and Responsibilities:
The Senior Program Manager, NPI EXPAND will be expected but not limited to:
Provide managerial assistance/oversight:
- Assist in-country team with workplan and budget development and monitoring
- Ensure in-country team is utilizing/following systems for project development and implementation
- Ensure clear communication with the client, grantees, and partners
- Assist with trouble-shooting and problem-solving on project activities
- Assist in-country team with quarterly and annual reporting, and other reports, research where necessary
Provide technical oversight:
- Ensure health programming approaches in family planning (FP) and maternal, newborn, child health (MNCH) reflect international and national guidance and best practice
- Ensure gender is taken into account in all project work in technical area and that gender equity principles are advanced
- Provide technical guidance in health to grantees and for all activities in country, as needed
- Engage in regular monitoring calls with the Country Team Lead (CTL) and in-country project technical staff, grantees and consultants
- Identify challenges/issues with project work and troubleshoot solutions with in-country staff and experts
- Escalate any persistent challenges/issues as appropriate to the CTL and the project's global staff
Oversee and provide input into grantee and project reports:
- Assist with preparation/review of monthly, quarterly, semi-annual and annual reports for NPI EXPAND global team and USAID
- Engage in weekly calls with the project team and Field Support Director
- Engage in biweekly calls with the project team and USAID
- Review achievements of milestones submitted by grantees
- Review and advise on health aspects of deliverables submitted by grantees
- Assist with maintaining activity documentation for health programming (documents, emails, workplans and drafts) in appropriate location where others can find it
Monitoring, learning, reporting, and dissemination:
- Assist with documenting achievement of objectives and collection of data for the monitoring and evaluation plan
- Work with in-country staff to identify promising practices, success stories, and lessons learned to document and disseminate through print, electronic, presentation, and other means
- Co-develop (with in-country staff and local partners) remote workshops/knowledge dissemination events to share experiences/successes and address challenges that may arise among local implementers
- Assist/Advise CTL and technical project staff on communication with USAID Mission as needed on health programming issues
- Assist country staff with the development of communications products (photos/stories) as needed with local partners to communicate activity progress and impact
Key Competencies Required:
- Fluency in Spanish
- Strong experience managing international health project activities
- Strong experience managing USAID-funded projects
- Strong experience representing project or activity with government, donors, and other stakeholders
- Strong experience working with civil society organizations (e.g., NGOs, CBOs, FBOs, etc.)
- Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint
- Excellent report writing and communications skills
Professional Expertise/Competencies Preferred:
- Experience providing technical assistance in family planning and maternal, newborn, and child health
- Experience supporting projects in Ethiopia, India, and / or Guatemala
- Understanding of gender barriers and facilitators in health programming
- Experience with monitoring, evaluation, and learning activities
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at email@example.com and we will be in touch to discuss.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.