Digital Transformation Specialist

We are currently looking for a Digital Transformation Specialist to lead our DT unit at HQ

Job Title: Digital Transformation Specialist

Location: Geneva, Switzerland (40% of remote work possible)

Start Date: As soon as possible

Contract Type: Open-ended

Reports to: Angela Rey-Baltar, Head of HR, Logs, IT/DT

MISSION

To lead the digital transformation of IMPACT by ensuring robust operational support for digital platforms and supporting with execution of big data and AI strategy, in close collaboration with the Programmes, Communications & Research Division. The role will prioritize platform administration, user support, and process automation, while laying the groundwork for long-term digital architecture in close collaboration with internal stakeholders. This role will also contribute to sub-objective 2.2 of our 2030 Organisational Strategy.

Additionally, the Digital Transformation and Innovation Specialist (DTIS) will have a functional oversight of the IMPACT IT team, composed of two staff members, including being responsible for building, securing, and maintaining the organization’s overall IT environment.

KEY RESPONSIBILITIES

Operational Digital Transformation

• Administer and optimize key platforms (e.g., Jira, Power Platform, SharePoint, HR/Finance systems).
• Provide hands-on support for platform integration, user access, and troubleshooting.
• Develop and maintain APIs and operational data pipelines to ensure seamless system interoperability.
• Respond to immediate user needs and ensure continuity of digital operations.

Change Management & User Enablement

• Lead change management initiatives to support the adoption of new tools and workflows.
• Design and deliver training, documentation, and user support materials.
• Foster a culture of digital literacy and innovation across teams.

IT Management

• Act as functional manager of the IT team (composed of two senior officers)
• Ensure the organization’s overall IT environment is properly maintained and secured.

Strategic Digital Architecture & SaaS Innovation

• Design scalable application architectures aligned with business needs.
• Evaluate and implement SaaS solutions that balance innovation with resource constraints.

AI Integration Strategy (support role)

• Support the development and execution of AI integration strategy for operational functions.
• Coordinate with Programmes, Communications and Research Division (PCR) to clarify the role in research-related data and AI initiatives.
• Ensure that data-driven tools and platforms are aligned with organizational goals and capacities.

Data Governance & Compliance

• Implement data governance frameworks in collaboration with data protection focal points.
• Ensure compliance with data privacy regulations and internal policies.

Team Structure & Collaboration

• Operational support: Currently no dedicated support staff; the Specialist will be hands-on in platform administration.
• Programme/Research interface: Coordinates with Programmes, Communications and Research Division (PCR) to define boundaries and contributions to research data strategy.

REQUIREMENTS

• Master’s degree or equivalent in Computer Science, Information Systems, Software Engineering, or a related field
• Minimum 5–7 years of relevant experience in digital transformation, software development, or IT systems engineering
• Strong hands-on experience developing, administering, and integrating enterprise platforms (in particular with Microsoft Power Platform but ideally also with e.g. Jira, SharePoint, HR/Finance systems)
• Proven programming experience, including:
• SQL for data querying, modelling, and performance optimization.
• Scripting and development in languages such as Python, JavaScript, or PowerShell.
• Design and consumption of RESTful APIs and system integrations.
• Experience building and maintaining operational data pipelines, ETL processes, and workflow automations.
• Experience in Azure & Ninox is desirable
• Solid understanding of cloud-based and SaaS architectures, authentication/authorization, and application security is desirable
• Experience managing and securing an organization-wide IT environment, with functional oversight of IT staff is desirable
• Experience leading change management initiatives, including user training and technical documentation is desirable
• Working knowledge of data governance, data protection, and privacy regulations (e.g. GDPR)
• Familiarity with big data and AI concepts, with experience supporting data-driven initiatives in operational contexts
• Strong problem-solving skills and ability to communicate technical concepts to non-technical stakeholders
• Fluency in English required; French is an asset

COMPENSATION & BENEFITS

• For this position, gross salary between 5'891 CHF and 5'957 CHF monthly (before income tax). NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education and experience of staff. A contribution to medical insurance of 489 CHF per month is already included in the salary figure.
• Insurance covering professional and non-professional accidents throughout the period of employment with IMPACT
• Health insurance, life insurance and repatriation assistance in case of field visits/temporary deployments
• Enrolment in IMPACT Initiatives Research Foundational Learning Programme within the first 3 months from the start of contract.
• Applicants must hold a valid work permit for Switzerland or be EU/EFTA citizens
• Up to 40% of remote work on a weekly basis.

How to apply

Please apply directly on the website: Digital Transformation Specialist for HQ, based in Geneva (Link For External Applicants) | Impact