Provision of ICT Support, Managed and Consultancy Services on Time and Means and Fixed Price Basis

Reference number: F4E-AMF-1121

Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 2

Contract No: F4E-AMF-1121-01

Contract No: F4E-AMF-1121-02

Description: The scope of this call for tenders is ICT support, managed and consultancy services on a Time & Means and Fixed Price basis in the following areas:
• end-user support;
• end-user workplace and computer platform management;
• digital workplace development and transformation;
• IT infrastructure operations and security;
• application and platform administration and support;
• IT governance.

Duration in months: 48
This contract is subject to renewal: yes

Description of renewals:
24 months (baseline) + up to 2 renewals 12 months each = maximum of 48 months