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Centers for Disease Control and Prevention (HQ)

Bruker LabScape Complete 48 Maintenance Service Agreement for ultrafleXtreme MALDI-MS System

Last update: Oct 3, 2025 Last update: Oct 3, 2025

Details

Locations:USA
Start Date:Feb 1, 2025
End Date:Feb 1, 2026
Sectors:Laboratory & Measurement
 Laboratory & Measurement
Categories:Non-consulting services
Date posted:Aug 25, 2025

Associated funding

Associated experts

Description

Notice ID: 75D301-25-Q-78594

Contract Award Number: 75D30125P20445

Description: Included services:
a. Unlimited onsite emergency service visits.
b. Onsite response of two (2) business days: Monday-Friday 8:30 AM-5:00 PM.
c. Spare parts, labor & travel.
d. Wear & tear parts (e.g. lasers, detectors, tubes, pumps). For laser-based systems: maximum 1 laser replacement per year.
e. Requalification (IQ/OQ/PV).
f. One Planned Maintenance (PM) visit with complete inspection of listed instrumentation. Service (work) includes labor, travel, a PM kit, complete inspection of the instrument with cleaning.
g. High Priority Remote Support during normal business hours. This includes call back within 4h, unlimited phone calls and unlimited remote desktop support or unlimited augmented reality support (virtual engineer). Extended technical support hotline is available from 8:00 AM to 5:00 PM weekdays.
h. Compass and Data Analysis software updates and upgrades, library updates. Bruker proprietary software only.
i. Voucher for 1 Postprocessing SW Upgrade p.a. (SCiLS Pro, Metaboscape, Biopharma Compass, TASQ).

Duration: 1 year

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