South Sudan Women's Social and Economic Empowerment Project: Consultancy Services for the development of Database System and Digitalization of Grievance Redress Mechanism (GRM) reporting for the SSWSEEP.''

NOTICE AT-A-GLANCE

Project ID: P176900

Project Title: South Sudan Women's Social and Economic Empowerment Project

Country: South Sudan

Notice No: OP00367545

Notice Type: Request for Expression of Interest

Notice Status: Published

Borrower Bid Reference: SS-MGCSW-475648-CS-CQS

Procurement Method: Consultant Qualification Selection

Language of Notice: English

Submission Deadline Date/Time: Jul 25, 2025 17:00

Published Date: 10-Jul-2025

Description: Consultancy Services for the development of Database System and Digitalization of Grievance Redress Mechanism (GRM) reporting for the SSWSEEP.''

Details:

REPUBLIC OF SOUTH SUDAN
MINISTRY OF GENDER, CHILD AND SOCIAL WELFARE

Ref: SS-MGCSW-475648-CS-CQS
Date: 10th July 2025

REQUEST FOR EXPRESSION OF INTEREST (REOI)

Country: Republic of South Sudan
Project: South Sudan Women's Social and Economic Empowerment Project (SSWSEEP)
Project ID: P176900
Assignment: Development of a Database System and Digitization of GRM reporting
Location: Juba, South Sudan

BACKGROUND:
The Government of South Sudan has received World Bank financing through MGCSW for the Women's Social and Economic Empowerment Project. The Ministry seeks an IT consultant to develop a consolidated platform managing quantitative data from SSWSEEP implementation.

OBJECTIVE:
Provide MGCSW with a unified database system and deploy a digital grievance redress mechanism using appropriate platforms for complaint registration, investigation, feedback, and reporting.

SCOPE OF WORK:

1. Unified Database Development: Create comprehensive data management system with Power BI dashboards and geospatial tools
2. Workflow Solutions: Develop internal processes integrating with existing systems
3. Compliance Training: Conduct data protection training and facilitate partner registration
4. Digital GRM System: Implement functional grievance redress mechanism with documentation and reporting capabilities

KEY DELIVERABLES:

• Functional unified database system with integration documentation
• PMU workflow solution with user interfaces
• GRM reporting platform with Kobo tool integration
• 6-month operational support and maintenance

DURATION: 8 weeks

FIRM QUALIFICATIONS:

• Minimum 3 years operational existence as ICT firm
• At least 1 similar assignment completed in last 3 years
• Experience in software deployment and API architecture preferred

KEY PERSONNEL REQUIRED:

1. Project Manager (10+ years experience, Agile methodology, Blockchain certification)
2. IT Specialist (Computer Engineering degree, IoT expertise)
3. GBV/GRM Specialist (6+ years GBV/GRM experience)
4. Frontend Developer (2+ frontend frameworks knowledge)
5. Quality Assurance Engineer
6. GIS Expert

SELECTION METHOD: Consultant Qualification Based Selection (CQS) per World Bank Procurement Regulations, Fifth Edition, September 2023

The detailed Terms of Reference (ToR) for the assignment shall be found at the following website: https://mgcsw.gov.ss/reoi-data-base-development/

SUBMISSION DEADLINE: Friday, 25th July 2025 at 5:00 PM (CAT)

SUBMIT TO:

UNDERSECRETARY

MINISTRY OF GENDER, CHILD & SOCIAL WELFARE

SOUTH SUDAN WOMEN’S SOCIAL AND ECONOMIC EMPOWERMENT PROJECT (SSWSEEP)

Procurement Department, PMU-SSWSEEP
Ministry of Gender, Child and Social Welfare, Juba
Email: procurement@pmusswseep.org
Copy: info@pmusswseep.org and ssweeppmu@gmail.com

CONTACT INFORMATION

Organization/Department: Ministry of Gender,Child and Social Welfare

Name: Amule Yobuta

Address: Ministry complex,Juba

City:

Province/State:

Postal Code:

Country: South Sudan

Phone: 0917454139

Email: latimoy@gmail.com

Website: