Outsourced IT Service Desk

Last update: Dec 28, 2022 Last update: 28 Dec, 2022

Details

Location:

Netherlands

Category:Non-consulting services

Status:Awarded

Sectors:Information & Communication Technology

Contracting Authority: European Medicines Agency

Funding Agency:

European Commission Directorate-General for International Partnerships (EuropeAid HQ)

Contracting Authority Type:Development Institution

Eligibility:Organisation & Individual

Budget:EUR 27,000,000

Date posted:26 Apr, 2022

Attachments • 5

Associated Awards

Project cycle timeline

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EARLY INTELLIGENCE

PROCUREMENT

IMPLEMENTATION

Cancelled

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Awarded

Evaluation

Associated tenders • 0

Status

Date

Description

Tender reference number: EMA/2021/14/IT
Title: Outsourced IT Service Desk
Description: The purpose of this call for tender is to be able to contract an outsourced IT service desk to provide support services to a user community consisting of up to 1 500 people, including staff, contractors and other stakeholders, at EMA’s office premises in Amsterdam, the Netherlands, plus a larger stakeholder community requesting services from various locations, mainly within the European Union, at a competitive market price.

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