With a breadth of experience spanning rural development, micro-finance, social development, administration, banking, ICT, and telecommunications, the expert brings an extensive portfolio of skills to international development initiatives. Fluent in both English and Swahili, the expert has cultivated a reputable career grounded in Kenya, with impactful work rooted in business process innovation and automation through technology.

The expert has demonstrated remarkable leadership in managing complex and multiple project initiatives on a global scale, effectively leading remote teams across different cultures. Their expertise encompasses significant knowledge in payments, biometrics, the card industry, and applying multistakeholder management approaches that prioritize inclusive human-centered design. The expert has played pivotal roles in designing and managing digital financial service (DFS) programs, establishing themselves as a leader in the sector.

Among the expert's notable achievements is their role as Lead Project Manager in key international banking projects, including the successful rollout of the AMOLE Digital Mobile Money System in Ethiopia and various projects at CRDB Bank, Tanzania. They have also executed significant projects contributing to financial inclusion and digital financial services, including Treasury Mobile Direct (TMD) and the strategic management of donor relations with CBK and the National Treasury.

Their career is further highlighted by a successful tenure managing Airtel Money's initiatives across 12 countries, enhancing core platform upgrades, and creating high availability data centers. As Innovation Manager at Co-op Bank, the expert spearheaded the launch of the MCo-op Cash mobile wallet offering, marking a significant contribution to the bank's digital presence and financial innovation landscape.

Academically, the expert holds a Bachelor of Science in Information Technology and additional professional certifications, showcasing their commitment to continuous learning and adaptation in a fast-evolving sector. In their role as Principal Associate Consultant at Tsavo Innovation Labs, the expert continues to drive impactful projects and initiatives, maintaining a focus on tangible results and positive change in the development landscape.