Innovation and Quality Management Specialist

About CIVICUS

CIVICUS exists to defend people power. As a growing global alliance of over 15,000 members in 188 countries, we work together to monitor violations of basic civic freedoms, call out the perpetrators of violations and strengthen the power of people to organise by supporting a more accountable, effective and innovative civil society. We strive to promote excluded voices, especially from the Global South.

About the Role

The Innovation and Quality Management (IQM) Specialist is responsible for the technical oversight of CIVICUS’ efforts in setting, meeting, and reviewing standards of excellence in all aspects of its work (i.e., operations and programmes). They will be responsible to track new developments in fields relevant to CIVICUS’ objectives with a view to enabling the systems, processes, and practices that allow us to continuously improve our ways of working in keeping with our values and strategic priorities. In doing so, they will lead on the design and coordination of key forums, events, and processes aimed at enhancing innovation and collaboration across the organisation and wider alliance.

Key Requirements

● Minimum 5 years experience developing and implementing innovation and collaboration (co-design) programmes, including the design and coordination of networked or network- led initiatives.
● Requires a bachelor’s degree or alternative education and experience in a related field.
● Evidence of written and spoken expertise in English.
● Training or work experience in Innovations and Quality Management would be an added advantage.
● Possesses deep knowledge of quality management and innovation standards across civil society and related best practice.
● Demonstrated understanding of cultural values and norms of various communities, particularly of communities of colour, as well as barriers which may lead to lack of access and engagement.
● Demonstrated commitment to intersectional principles is essential.
● Ability to engage with diverse staff, to promote trust, collaboration and partnership between clusters and units from diverse backgrounds.
● Strong interpersonal skills: effectively establish credibility to develop and manage productive relationships with internal and external individuals and networks.

Please click here for a full Job Description

How to Apply

The closing deadline for applications is Close of Business on the 6th July 2023. Interested candidates should email their applications to jobs@civicus.org

Interested candidates should complete the application form by clicking the following link Innovation and Quality Management Specialist (it will only take less than 10 min to complete the form) then email their application documents (CV & Cover letter) to 

Your application should comprise of:
• A full CV, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held, and relevant achievements
• A covering note of not more than 1 page outlining your motivation for applying ffileor the role.

Short listed candidates will be contacted 2 weeks after the closing date to schedule interviews. 

Due to high volumes of applications received, should you not have received feedback on your application within three weeks of the closing date, please consider your application unsuccessful. We reserve the right to withdraw any of our vacancies at any time.