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United Nations Development Programme (Timor-Leste)

Executive Associate

Last update: Aug 15, 2023 Last update: Aug 15, 2023

Details

Deadline: Aug 29, 2023 Deadline for applications has passed
Location: Timor-Leste
Job type:Contract, 12 months +
Languages:
EnglishEnglish
Work experience: Min 3 years
Date posted:Aug 15, 2023

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Description

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP Timor-Leste is implementing its Country Programme Document (CPD) for Timor-Leste (2021-2025) which is linked to the United Nations Sustainable Development Cooperation Framework (UNSDCF) and aligned with national priorities. It is focused on four main outcome areas: 

a) sustainable economic opportunities and decent work for all; 

b) resilience to climate chance and the sustainable management of ecosystems; and 

c) accessible accountable and gender-responsive governance systems, institutions, and services at national and municipal levels. 

UNDP supports the Government of Timor-Leste through policy and advocacy, capacity building, knowledge management and service delivery interventions at national and subnational levels. UNDP requires a competent and committed professional to support the monitoring and evaluation of the CPD implementation. The Monitoring and Evaluation (M&E) is located in Timor-Leste Office and works under the direct supervision of the Deputy Resident Representative and in close collaboration with heads of Programmatic Units and project managers. 

As the United Nations lead agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries to develop policies, leadership skills, partnering abilities, institutional capabilities, and to build resilience to achieve the Sustainable Development Goals. Our work is concentrated in three focus areas: sustainable development, democratic governance and peace building, and climate and disaster resilience. UNDP’s mandate is to end poverty, build democratic governance, rule of law, and inclusive institutions. We advocate for change, and connect countries to knowledge, experience, and resources to help people build a better life. UNDP is seeking candidates that transform, inspire, and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to delivering excellence in programme results.

Position Purpose:

Under the guidance and direct supervision of the Resident Representative (RR), the Executive Associate ensures effective and efficient functioning of the RR’s office, full confidentiality in all aspects of assignments, maintenance of protocol procedures, and management of information flow and follow-up on deadlines and commitments made. The Executive Associate promotes a collaborative, client-focused, high quality and results-oriented approach in the operations of the RR’s office. 

The Executive Associate to the RR works in close collaboration with UNDP staff, UN Agencies, national authorities, international organizations, and other stakeholders and external entities to ensure efficient flow of information and follow through on actions, instructions, commitments and agendas.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
 

Duties and Responsibilities

1.)   Ensure effective and efficient functioning of the Resident Representative (RR) office.

  • Maintain the supervisor’s calendar and contacts with high-ranking visitors, arrange appointments and meetings, take minutes, act as an interpreter, and/or prepare informal translations when required. 
  • Maintain protocol procedures as well as profiles, rosters and telephone lists of high-level partners and contacts.
  • Compile research and prepare high quality briefing materials for supervisor for appointments, meetings, missions, and for use in discussions. 
  • Manage Resident Representative missions and representation schedule.
  • Prepare correspondence, directives, and comments on behalf of RR for his/her signature and follow-up when required.
  • Use of automated office management systems for effective functioning of the Resident Representative office

2.)  Provide effective communications support to the office to facilitate essential flow of information.

  • Maintain paper and electronic filing systems to ensure safekeeping of confidential materials and accessibility of documents. 
  • Coordinate information flow in the office and follow up on circulation files.
  • Facilitate information sharing between the RR’s Office, UN Country Team, and the UN Coordination Unit.
  • Liaise with focal points from Government, UN agencies, Stakeholder and other counterparts as required.
  • Follow up on deadlines, commitments made, and actions taken; and coordinate the collection and submission of reports to the RR.
  • Screen all incoming calls and correspondence.
  • Provide advice to senior officials on national protocols and UN related procedures.

3.)  Facilitate knowledge building and management in the Country Office.

  • Provide sound contributions to knowledge networks and communities of practice.
  • Organize specialized training for secretarial and/or support staff.
  • Organize training for UN staff on coordination, administration and protocol issues. 
Competencies
 
Expected Demonstration of Competencies    
Core : Full list of UNDP Core Competencies can be found here     
Achieve Results LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.   
Think Innovatively LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.   
Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.   
Adapt with Agility  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.   
Act with Determination  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident  
Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.    
Enable Diversity and Inclusion LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination  
Cross-Functional & Technical competencies (insert up to 7 competencies)     
Thematic Area Name Definition
Administration & Operations Documents and records management
  • Overall document (hard or electronic) management; registry and retention policy including storing and archiving
Administration & Operations Events management (including retreats, training and meetings)
  • Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.
Business Management Communication
  • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
  • Ability to manage communications internally and externally, through media, social media and other appropriate channels
Business Management  Customer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
  • Provide inputs to the development of customer service strategy. 
  • Look for ways to add value beyond clients' immediate requests. 
  • Ability to anticipate client's upcoming needs and concerns.
Business Development Knowledge Generation
  • Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need
Required Skills and Experience
Education: 
  • Secondary Education is required with specialized secretarial training. 
  • A university degree in Social Sciences, Management, Business Administration, Public Administration, Finance or equivalent will be given due consideration, but is not a requirement.
Experience:
  • Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible secretarial, administrative, and/or programme experience is required at the national and/or international level. 
  • Experience in the use of computers, office software packages (MS Word, Excel, etc), and in handling web-based management systems such as ERP.