Innovation and Quality Management Lead - Readvertisement

About CIVICUS

CIVICUS exists to defend people power. As a growing global alliance of over 15,000 members in 188 countries, we work together to monitor violations of basic civic freedoms, call out the perpetrators of violations and strengthen the power of people to organise by supporting a more accountable, effective and innovative civil society. We strive to promote excluded voices, especially from the Global South.

About the Role

The Innovation and Quality Management (IQM) Lead is responsible for CIVICUS’ efforts in setting, meeting and reviewing standards of excellence in all aspects of its work (i.e.,operations and programmes) while also putting in place processes that allow us to evolve and improve our ways of working in keeping with our values and strategic priorities.

This important role involves working with teams and forums across the organisation to create a shared understanding of standards for our internal operations and our external delivery of results. They are responsible for the planning, incubation and mainstreaming of new strategic initiatives with a view to ensuring that the design and delivery of our interventions is consistent with our standards for quality and innovation. 

The IQM Lead will also be responsible to track new developments in fields relevant to CIVICUS’ objectives with a view to enabling all parts of the CIVICUS alliance to be more responsive, agile and innovative. These efforts will be informed by ambitions outlined in CIVICUS’ Strategic Plan for 2022-27 and prior work done on our Programme Quality and Innovation framework.

The role will oversee a Quality Management and Innovations team and liaise closely with CIVICUS’ Senior Leadership Team and Management Forums to inform our composite work and impact.

Key Requirements                                                                                                    

• Requires a bachelor’s degree or alternative education and experience in a related field.
• Evidence of written and spoken expertise in English.
• Training or work experience in Innovations and Quality Management would be an added advantage.

Please click here for a full Job Description

How to Apply

The closing deadline for applications is Close of Business on the 22^nd October 2023.

Interested candidates should complete the application form by clicking the following link IQM Lead Application Form  then email their application documents (CV & Cover letter) to jobs@civicus.org

Your application should comprise of

• A full CV, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held, and relevant achievements
• A covering note of not more than 1 page outlining your motivation for applying for the role.

Short listed candidates will be contacted two weeks after the closing date to schedule interviews.

Due to high volumes of applications received, should you not have received feedback on your application within four weeks of the closing date, please consider your application unsuccessful. We reserve the right to withdraw any of our vacancies at any time.