Programme Development & Quality Officer

Job Description
Duty Station: Bangkok or Phnom Penh, or Nairobi
Deadline for Applications: 29th December 2023
Starting Date: As soon as possible
Contract Type: Full time (36 hours per week), one year contract with a possibility of extension.
Job Level: BG-Level 4 (C)
Salary Range: Euro 1200 - 1500 (based on Netherlands rates, location adjustment will
apply)
International Travel: Approximately 30%
Permits required: Candidates are required to have the right work and residence permits in
one of the countries where the role is advertised.

About Terre des Hommes Netherlands
Terre des Hommes Netherlands (TdH NL) is part of the International Federation of Terre des
Hommes organisations, a strategic partnership of member organisations sharing the same
brand name and core values for joint lobby and advocacy around children’s rights. TdH NL
protects children by preventing and stopping child exploitation, and by empowering children
to make their voices count. Our work is grounded in the UN Convention on the Rights of the
Child and seeks to support the achievement of the Sustainable Development Goals.
Under our new Global Strategy (2023 - 2030), TdH NL is redefining and refining our role as a
child rights organisation, with the strategic ambition that “by 2030, Terre des Hommes
Netherlands is a catalyst for systemic change to stop child exploitation. We do this by
empowering children and their communities, connecting them with those who have power to
enact change, and utilising our knowledge and expertise to co-create sustainable, evidence-
based solutions.”

The values of TdH NL are: Responsible, Bold, Human-Centred and Playful.
The organisation's core principles are: (1) Children at the Centre, (2) Intersectionality and
Power Awareness, (3) Safety and Wellbeing, (4) Sustainability, and (5) Meaningful and
Strategic Partnerships.

In line with our new strategy, TdH NL is in the process of establishing three thematic
technical programmes under which our portfolio of humanitarian and development projects
and programmes will be managed. These are: 1. Worst Forms of Child Labour, 2. Sexual
Exploitation of Children, and 3. Humanitarian Action. Our programmatic work is supported by
two cross-programmatic units: Programme Development and Quality (PDQ), and Research,
Expertise and Influencing (REI). Aligned to our new strategy, and based on many years of
experience as a child rights organisation, we aim to consolidate our expertise and
programme management, informed by research, to bring about sustainable and systemic
change in the lives of children, and to hold duty bearers accountable.

The Programme Development & Quality Team

The PDQ team is a cross-functional team focused on the development of programmes and
the sustainability of positive outcomes for children. The team combines several core
functions and is the home of the organisation’s guidance, systems and support for
assessment, co-design, project/programme development, knowledge management,
monitoring, evaluation, accountability and learning (MEAL), and project support. It is a global
team with staff located in TdH NL countries of operation, working closely with colleagues in our country offices, Programmes, and Research, Expertise and Influencing team.

Position Summary
Terre des Hommes Netherlands is looking for a flexible, creative, ambitious, solutions-
focused and passionate individual with a strong commitment to children’s rights and
protection to take on the role of Programme Development & Quality Officer (PDQ Officer).
The PDQ Officer is an exciting multi-functional, full-time position to be based in one of TdH
NL’s offices (in Phnom Penh (Cambodia), or Bangkok (Thailand) with a global remit; and
reports to the PDQ Manager, within the global Programme Development & Quality team.

Objective of the role
The PDQ Officer is responsible for coordinating and guiding the (co-)development of projects
in line with the TdH NL strategy and Thematic Programmes ensuring quality throughout
conception, design and implementation. Key tasks include coordinating Project Design
Teams (PDTs) from project ideas, design through to proposal submission, guiding country
teams on project development best practice ensuring its alignment with TdH NL Strategic
Plan, ensuring project documentation meets TdH NL organisational standards, organising
project meetings and/or feedback/after-action review sessions, preparing presentations and
reports, researching potential partners and ensuring project documentation is managed in
line with TdH NL’s information management requirements.

High level responsibilities include:
● The PDQ Officer serves as a convenor in the development of new projects and
programmes, coordinating new Project Design Teams, maximising the contributions
from design stakeholders.
● The PDQ Officer supports the implementation of the TdH NL Project Development
process and guidance resources and supports periodic reviews of process
guidance to ensure they remain relevant and effective based on experience and
stakeholder feedback.
● As a programme quality generalist, the PDQ Officer supports country teams to meet
project design standards and ensures the quality of project design processes
and of all products developed as part of new project and programme designs.
● Working closely with the PDQ Manager, the PDQ Officer supports the
development of co-design guidance related to common design processes
including the development of Theories of Change, Problem, Power and Stakeholder
Analysis methods, Approaches to Sustainability and tools, and provides orientation
and training to TdH NL staff on these guidance materials based on best practice.
● As part of portfolio reporting, the PDQ Officer monitors portfolio implementation and
supports the identification of good practices and encourages scale-up and
replication through organised reflection and learning events.

Core Responsibilities

Strategic, technical and programmatic responsibilities
Project design and Development:
● Formation and Coordination of Project Design Teams (PDTs) to support project co-
design processes, within and among country teams.
● Ensures the application of TdH NL co-design standards as part of all project and
programme development processes, including facilitation of Theory of Change
development, Problem, Power and Stakeholder Analysis, approaches to
Sustainability and tools, and local partnering.
● In coordination with TdH global and country offices, supports the implementation of
local partnering and child participation guidance for co-design and co-
implementation.
● Completes product quality assurance reviews of all documentation developed as part
of proposal packages pre-submission to donors ensuring the timely development of
high quality project documents (e.g. ToCs, logframes, MEAL plans) based on the
organisational strategy and ToC, and ensures designs are aligned with all TdH NL
integrity and safeguarding standards.
● The PDQ Officer ensures project development guidance is understood through
training for TdH NL staff and partners. Provides orientation and training to TdH NL
staff on design guidance materials based on best practice. Conducts capacity
building activities for partners, including training workshops on TdH NL programme
development and design standards, reporting and other relevant areas as needed.
● Supports periodic reviews of TdH NL Project development process guidance and
tools to ensure they remain relevant and effective based on experience and
stakeholder feedback.
● Ensures the strategic use of data, research, evidence, and learning from across the
organisation and wider sector are incorporated into programme/project designs.
● Maintain organisation and oversight of the project development folder, ensuring
comprehensive documentation of all relevant project design materials.

Learning, documentation and knowledge sharing:

Organises a feedback session among PDTs to capture lessons learned and any
corresponding actions for process improvement.
● Supports overall team administration, guidance development and resource control.
● Completes quality and compliance reviews of Country Annual Plans.
● Facilitates Evidence and Learning Days during which project partners, including staff,
children and youth share programme experience, learning and the contributing
factors of success of relevance to TdH NL country and global teams to inform
programming approaches.
● Through report reviews and project visits, monitors portfolio implementation, the
effectiveness and quality of the execution of programmes/projects, supports the
development of corresponding action plans to support programme and country
teams, identifying good practices and promoting scale-up and replication through
report reviews, organised reflection and learning events.
2. Collaboration and relationship management responsibilities
● Supports cross-departmental and cross-organisational best practice sharing.

Core Knowledge & Skills
The PDQ Officer is a knowledgeable, thoughtful and curious team member who has good
technical knowledge and a record of achievement in programme and project design and
implementation quality.

Additionally, we seek:
● A positive, forward-thinking approach to all aspects of work.
● Ability to work well with a varied range of stakeholders to incorporate new information
to refine our approaches.
● Ability and willingness to work in a networked organisation, modelling collaborative
initiatives across teams.
● Good analytical and problem solving skills.
● Ability to present and communicate complex issues in different ways for different
audiences.
● Comfortable in a range of cultural, geographic, and operational situations, demonstrating culturally sensitive behaviour with a diverse range of people.
● An organised individual, with a demonstrated ability to navigate competing priorities with good attention to detail.
● Strong oral and written communication skills.
● A high level of personal and professional integrity along with an optimistic outlook.

Education & Experience
● University degree in Development Studies, International Relations or a related
subject and 4+ years relevant experience with (I)NGOs, preferably in a programmes role.
● Demonstrable experience in project development.
● Experience in project planning and an understanding of the project management cycle.
● Understanding of child safeguarding principles and best practice.
● Strong communication skills to include fluent written and spoken English.
● (Desirable) - Strong IT skills including database management, and ability to analyse data.

Job Level: C
Our Commitment to Diversity, Integrity and Child Safeguarding. We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas and challenge our thinking. We are especially interested in people whose lived experiences help us to see things we might otherwise miss, and enable us to do better work with and for children. Whether or not you meet 100% of the criteria, we want to hear from you, because we know that different voices, ideas, perspectives and
knowledge, working together will enable us to better the lives of children around the world. TdH NL is committed to ensuring diversity and gender equality within our organisation. We continue to learn about intersectional considerations and power distribution within our organisation and our work. We are dedicated to preventing and eradicating any type of misconduct including sexual harassment, exploitation and abuse, any other type of misuse of power, lack of integrity or financial misconduct.

Note: We place a high priority on ensuring that only those who share and demonstrate our
values are recruited to work for us, this includes a commitment to diversity and inclusion at
all levels of our work. All offers of employment will therefore be subject to satisfactory
references and appropriate screening checks, which include a valid criminal record check,
terrorism finance checks, and/or integrity screenings/references relating to misconduct and
disciplinary actions in prior employment. TdH NL is particularly committed to keeping
children and vulnerable individuals safe, and has zero tolerance on (child) abuse. Every TdH
NL employee is bound by the Child Safeguarding Policy and Protection from Sexual
Exploitation and Abuse (PSEA) Policy, part of our Code of Conduct. Child safeguarding
measures are part of our selection and recruitment process. By submitting your application
you accept that TdH NL will conduct such pre-employment screening for successful
candidates. TdH NL participates in the Inter-Agency Misconduct Disclosure Scheme.