Project Management Support Officer

Dutystation: Kabul , Afghanistan

Functional responsibilities:

The incumbent will perform the following duties with transparency and integrity, and in adherence to the humanitarian standards for information management as provided by the Active Learning Network for Accountability and Performance (ALNAP), the Inter-Agency Standing Committee (IASC) and the Sphere Handbook:

• Provide key support to the project manager, and project support team as required to implement the project.

• Support training design processes for the response partners ongoing capacity building sessions.

• Represent Awaaz at meetings upon request, including but not limited to cluster-level meetings. Design and deliver cluster-specific, and other tailored presentations as required.

• Remain informed of accurate and up-to-date information on the humanitarian response, AAP, and information relevant to affected communities. Ensure this information is shared with the team in a time sensitive manner.

• Support in data analysis, referrals tracking, and partners feedback. Document feedback from partners in a systematic way to facilitate analysis and reporting of impact, closing the loop on complaints, and supporting the overall accountability of humanitarian actors to the affected population.

• Support monitoring services and surveys for various partners, including the development of questionnaires, data sampling, guidance and training of operators, data cleaning, data analysis and report writing.

• Provide technical support to the team in development of the reporting templates, in particular with the drafting of internal and external reports within given deadlines;

• Establish and maintain an effective implementation strategy for the project, incorporating methods for the comprehensive partner engagement and outreach efforts as required, as well as ensure digestion of public information products and facilitated presence at key coordination forums;

• Overall responsibility for the project reports on activities, including newsletters, substantive progress reports, bulletins, projects briefs, assessment and survey reports, annual reports, project final report, and ad-hoc reports upon request, ensuring full compliance of project activities with UNOPS and donors’ guidelines and requirements;

• Interact and follow up with the project manager and the project teams to solicit case studies, lessons learned, success stories, and best practices for internal and external sharing.

• Prepare success stories and best practices reported by the project team for inclusion in project dashboards and reports when needed;

• Contribute to preparation of briefs, talking points, key messaging for discussions with partners in key coordination meetings to discuss data, trends analysis and any identified gaps and/or needs observed;

• Provides inputs and guidance on the transformation of project data into more usable forms of information that can be used for reporting and analysis including statistics, maps, charts, presentations and other reports as required by the project.

• Provide technical support on all aspects of project results reporting, including guidance, stakeholder engagement, data collection enrichment, quality assurance and analysis;

• Monitor and provide quality assurance, including data verification and field visits when needed on partners progress and project activities.

• Building and maintaining effective working relationships with project stakeholders to ensure effective project delivery

• Assist in the documentation of key findings in regular analysis of the project’s impact on the response, including operational developments, achievements, constraints, concerns, and request for support, and in the communication of these findings to partners, donors and other stakeholders;

• Gather and report on feedback from partners in a systematic way to facilitate analysis, reporting of impact, procedures on referrals, and support the overall accountability of humanitarian actors to the affected population;

• Maintain close interaction with Project team to share information and knowledge as related to project activities and communications;

• Ensures overall integrity, quality, accessibility and accuracy of information across project and reporting dashboard;

• Demonstrate an ability to learn quickly, follow procedures, and act professionally at all times

• Be flexible in undertaking the duties and responsibilities attached to their job; incumbents may be asked to perform other duties which reasonably correspond to the general character of their job and their level of responsibility, including taking meeting minutes.

Education/Experience/Language requirements

Education

• Advanced University Degree (Master Degree or equivalent) in project management, business administration, statistics, M&E, Data Analysis, or a related field. First-level university degree in project management, business administration, statistics, M&E, Data Analysis, or other relevant discipline in combination with 2 additional years of relevant experience may be accepted in lieu of an advanced university degree.

Experience

Required:

• Minimum of one year of progressive responsible experience in Monitoring and Evaluation, Data Collection and Analysis, Managerial or supervisory roles.

• Strong background in data collection, analysis and presentation of data

• Strong experience in usage of computers and Microsoft Office software packages (MS Word, and Excel especially)

Desired:

• Knowledge of and experience in gender sensitivity, gender-based violence, sexual exploitation and abuse, Accountability to Affected Populations (AAP), complaint feedback response mechanisms, referral pathways, and community engagement.

• Strong background in managing teams and implementing partners.

• Knowledge of new data analysis and visualisation solutions such as PowerBI, Tableau…etc.

• Working knowledge of Google suit.

Languages

• Fluency (oral and written) in English is required.

• Fluency in Pashto and/or Dari languages is highly desired.