Communications Production Specialist Level 1

All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

We’re moved and inspired by our Christian belief that every person has intrinsic value, and that it’s our responsibility to advocate for the poor and marginalized without regard to race, creed or nationality and without adverse distinction of any kind. We serve on the basis of need alone. We strive to respect the culture and customs of the people we serve in order to preserve their humanity and dignity.

AND YET HOPE REMAINS

Check out the link for a 1 minute video on FH

https://www.youtube.com/watch?v=gEMndkjndRw

Job Summary

Responsible for the production and distribution of donor engagement material and contributing to the regular data integrity maintenance for child sponsorship. Works as part of the team helping to ensure the daily functions of the department are completed in a timely manner.

 
Principal Responsibilities

• Print sponsorship welcome, re-assignment, and registration packets.
• Forward child sponsorship correspondence from the correspondence processing team to the sponsors.
• Print re-engagement communications for active sponsors that have missed donations.
• Print monthly statements and daily receipts and update the associated messages.
• Print all miscellaneous production items that may not be daily prints, such as Gift Catalog, Visa Updater Letters, 45-day notices, etc.
• Assist with the preparation for and set up of work for volunteers.
• Other duties as assigned.

Job Level Specifications

• Vibrant personal relationship with Jesus Christ, a Christian commitment to serving the poor and in full agreement with FH’s Christian beliefs expressed in The Heartbeat.
• Demonstrated computer-operating skills, including proficiency in Google platforms, Microsoft Office products, Studio Enterprise, Salesforce, and virtual technologies such as Skype and/or Zoom.
• Ability to stand for several hours at a time and / or sit at a computer for up to 8 hours a day doing repetitive motions on a keyboard.
• Detail oriented a must. Willing to sort through hundreds of documents or accounts to validate or make corrections.
• Experience with Planet Press or an equivalent variable data production software helpful.
• Able to lift up to 25 pounds and up to 50lbs as a team lift.
• Able to multi-task and resume routine with multiple interruptions.
• Requires strong analytical skills and ability to problem solve. 

Experience

• At least 6 months of experience in a business environment preferred.
• Non-profit ministry experience is a plus.

Education/Certifications

• High School diploma required.

Language

Proficiency in spoken and written English. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 
Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

The responsibilities listed above are not all-inclusive and may be changed at any time.