ICT Infrastructure Specialist

Dutystation: Home based

Functional responsibilities

• Conduct a thorough assessment of the GPO's current IT environment, including hardware, software, network infrastructure, and security systems.
• Conduct a specific assessment of the WAN infrastructure, identifying strengths, weaknesses, and potential for improvement.
• Identify existing strengths, weaknesses, and potential vulnerabilities.
• Analyze the current IT infrastructure's capacity to support the new case management system and business intelligence tools.
• Prepare a comprehensive report outlining the findings and recommendations for improvement.

• Propose improvements and upgrades to the GPO's IT infrastructure, including hardware, software, and network infrastructure, to ensure optimal performance, scalability, and security.
• Develop specific recommendations for improving the WAN infrastructure, including potential upgrades, network optimization, and security enhancements.
• Develop a detailed technical plan for the implementation of recommended upgrades, including timelines, resources, and budget estimations.
• Collaborate with the project team to ensure alignment with the project's overall objectives and technical specifications.

• Participate during the procurement phase by preparing detailed hardware requirements specifications that align with the project's technical guidelines, the beneficiaries' operational demands, and national standards.
• Review and evaluate technical specifications and proposals from potential vendors.
• Ensure that all acquired equipment meets the project's technical requirements and complies with relevant national standards and regulations.

• Provide technical assistance/advice during a comprehensive security assessment of the GPO's IT infrastructure, identifying potential vulnerabilities and risks.
• Assist to develop a detailed security plan outlining necessary security measures, including access control, data encryption, and intrusion detection systems.
• Propose recommendations for implementing robust security protocols and best practices to protect sensitive data and ensure system integrity.

• Provide technical support during the implementation of the recommended IT infrastructure upgrades and security measures.
• Provide technical support for the implementation of the recommended WAN improvements.
• Collaborate with the project team and IT vendors to ensure smooth integration and functionality of new systems and technologies.
• Monitor the performance of the upgraded IT infrastructure and provide ongoing technical support to address any issues or challenges.

• Together with Training& Knowledge Specialist prepare & conduct training sessions for GPO IT staff on the new IT infrastructure, security protocols, and best practices.
• Share knowledge and expertise to enhance the IT staff's capacity to manage and maintain the upgraded IT environment.

Education/Experience/Language requirements

• Bachelor's degree preferably in Computer Science, Information Technology, or a related field.
• A Master’s degree in a relevant field is an advantage and may be considered equivalent to 2 years of required experience.

• Minimum of seven (7) years of experience in IT infrastructure and networking, with a strong understanding of hardware, software, and network protocols.
• Proven experience in designing, implementing, and managing WAN infrastructure.
• Proven experience in conducting IT infrastructure assessments, security audits, and proposing solutions.

• Excellent knowledge of security best practices and experience implementing security measures.
• Experience in procurement processes, specifically in preparing technical specifications for IT equipment and network infrastructure.

• Excellent command of English & Albania
• Knowledge of another UN language is an asset.