Communications Officer (Social Media)

This role will be a core part of UN Global Pulse’s Creative Communications & Design team, supporting the development and implementation of innovative social and digital communications strategies. It will actively contribute to creative and content production, while also helping to amplify the visibility, reach and impact of UN Global Pulse’s work and that of its partners across key audiences and platforms. Even though the level of the position is indicated as IICA 1, depending on the incumbent's personal situation (candidate with national ID or resident permit in duty station), a local fee scale (LICA-8) might be applied in determining the contractor's fee.

The Creative Communications & Design team is UN Global Pulse’s dedicated practice for rethinking communication as infrastructure for innovation. We view communication not as an afterthought, but as the connective tissue that shapes how ideas emerge, gain legitimacy and scale through alignment and trust.

As UN Global Pulse strengthens its role as the Secretary-General’s Innovation Lab, it seeks to invest in expanded social and digital communications capacity to support the network's growing needs. This investment will enable stronger visibility, reach and impact for UN Global Pulse’s work and that of its partners across key audiences and platforms.

To achieve its goals, UN Global Pulse (UNGP) is seeking a Communication Analyst (Social Media) to enhance its communication effectiveness and deepen the impact and reach of its digital and social media presence. 

The incumbent of the position will be personnel of UNOPS under its full responsibility.

1. Implement UN Global Pulse’s Social Media and Digital Strategy

• Support the  implementation of  innovative, audience-focused social and digital communications plans that effectively engage external audiences and maximize reach and engagement across platforms.

• Assist in the design of comprehensive, impact-driven social media campaigns aligned with UN Global Pulse’s strategic objectives and priorities.

• Manage and support social media content calendars and campaign planning, ensuring consistency in tone, voice and branding across all digital channels.

• Monitor performance metrics and analyze engagement data to assess the effectiveness of digital communications, informing results-based decision-making and ongoing optimization of content and strategy.

2. Support Communication Efforts for UN Global Pulse’s Project Portfolio

• Provide communications support to UN Global Pulse portfolio projects and programmes, supporting the creation of messages for external audiences.

• Collaborate closely with internal and external project teams to ensure written content aligns with UN Global Pulse’s branding, messaging and editorial guidelines.

• Support and contribute to mentoring, workshops and training activities for UN colleagues, strengthening their capacity to communicate innovation and impact effectively.

3. Contribute to Editorial, Storytelling and Creative Production Processes

• Support the development of editorial content, including talking points, press releases, blogs, website posts, reports, and other tailored messaging.

• Coordinate editorial workflows and clearance processes for stories; publish content on UN Global Pulse’s blog and upload materials to the organization’s global website.

• Assist and feed into in the development of targeted communications plans and media packages for projects and/or activities that require focused support.

4. Support Engagement and Partnership Opportunities 

• Assist in amplifying the visibility, reach and impact of UN Global Pulse’s work and its partners across key audiences and platforms, including through partnership-driven communications initiatives.

• Support the delivery of impactful in-person and virtual events, providing on-the-ground support with social media coverage, multimedia production and conducting interviews.

• Work closely with internal and external stakeholders to maintain strong working relationships and ensure coordination and alignment across communication processes and initiatives.