Communication and Digital Content Support

The assignment covers a 12-month technical assistance to support the strengthening of accountability and monitoring mechanisms for urban public services in Ghana through participatory, communication and digital tools. The work will be implemented across the different phases foreseen in the ToR, including:

(i)                      assessment of existing monitoring and accountability systems;

(ii)                    co-design of participatory monitoring and communication mechanisms;

(iii)                 piloting, testing and inter-city learning; and

(iv)                  support to digitalisation, capacity building and institutional uptake.

The proposed team should therefore combine expertise in urban governance, participatory monitoring, citizen engagement, e-governance, data and monitoring systems, and institutional capacity building, while ensuring the ability to work closely with local governments, civil society actors and other stakeholders. Given the multi-dimensional nature of the assignment, the team is expected to provide both strategic guidance and hands-on technical support, with solutions that are realistic, user-centred and adapted to local institutional capacities.

Communication and Digital Content Support 

- Graphic design and visibility compliance support (templates, layout, infographics, EU/MLGCRA branding alignment);

- Short video editing and storytelling coaching (smartphone workflow + YouTube evidence assets);

- Independent quarterly communication QA (sample-based review of claims, evidence, and visibility compliance).