Under the overall guidance and supervision of the Director, Internal Audit & Investigations, the Senior Manager, Investigation (Workplace Conduct & SEAH) is responsible for leading UNOPS’ workplace conduct and SEAH investigations portfolio, overseeing complex and sensitive investigations to ensure their timely, impartial and legally sound conduct.
The role leads and develops a dedicated investigations team, upholds rigorous investigative standards, and provides expert advice on institutional risks and corrective measures, contributing to organizational accountability, safeguarding and the prevention of misconduct.
1. Workplace Conduct and SEAH Investigation Strategy & Portfolio Management
Provide strategic leadership for the Workplace Conduct & SEAH investigative portfolio, including monitoring caseloads, establishing priorities, determining investigative strategies and methodologies, and ensuring the timely delivery of investigation services.
2. Team Leadership & Performance Management
Manage and supervise the Workplace Conduct & SEAH investigations team, including work planning, case allocation, performance management, coaching, quality assurance, and the professional development of investigators.
Provide functional supervision and quality assurance for personnel responsible for donor reporting and external disclosures relating to Workplace Conduct and SEAH investigations.
Foster a culture of professionalism, ethical conduct and adherence to IAIG investigative guidelines and international best practices, setting standards of professional conduct and performance across the Workplace Conduct and SEAH investigations team.
3. Investigative Oversight & Case Management
Lead and oversee complex and sensitive workplace conduct and SEAH investigations, including defining investigation plans, directing investigative activities, managing interviews, assessing evidence, and ensuring investigations are conducted in accordance with UNOPS policies, applicable UN standards, IAIG investigative guidelines and victim-centred methodologies.
Oversee investigations into allegations of retaliation referred to IAIG, including conducting preliminary assessments where appropriate, coordinating with relevant stakeholders, and ensuring investigations are conducted in accordance with applicable UNOPS policies and procedures.
Review allegations within the Workplace Conduct and SEAH portfolio, provide technical guidance to the IAIG intake function, advise on preliminary assessments, and recommend investigation, referral or closure, ensuring consistency and quality of case management.
Prepare and review investigation reports, ensuring the quality, legal sufficiency, procedural integrity and consistency of investigation products, findings and recommendations.
4. Institutional Advisory & Risk Management
Advise the Director, Internal Audit & Investigations, senior management, and other stakeholders on investigation strategy, institutional risks, corrective measures and policy matters relating to workplace conduct, abuse of authority, harassment, retaliation, and SEAH.
Monitor and analyze investigation trends, identify systemic risks, and recommend institutional measures to strengthen accountability, safeguarding, and misconduct prevention.
Identify and escalate risks arising from investigations that may affect the safety and well-being of UNOPS personnel and the communities it serves, advising the Director, Internal Audit & Investigation, on appropriate risk mitigation and safeguarding measures.
5. Policy Development, Prevention & Stakeholder Engagement
Contribute to the development, implementation and continuous improvement of IAIG investigative policies, procedures, methodologies and guidance relating to workplace conduct and SEAH investigations.
Promote organizational awareness and prevention of workplace misconduct and SEAH through engagement with relevant stakeholders, including People & Culture (HR), the Ethics Office, regional and country team management, and external partners, identifying emerging risks, trends and lessons learned.
Represent IAIG in engagements with UN entities, donors, implementing partners, and other external stakeholders on Workplace Conduct and SEAH matters, liaising as appropriate with Office of Internal Oversight Services (OIOS), Chief Executive Board (CEB) networks, and other oversight bodies in accordance with applicable disclosure frameworks.
6. Knowledge Management and Innovation
Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches in fraud investigation.