People Experience & Engagement Specialist

The People Experience & Engagement Specialist reports to the Advisor, Diversity & Inclusion. The role supports the design, coordination and implementation of initiatives aimed at strengthening organizational culture, workforce engagement and employee experience across UNOPS. The incumbent is responsible for managing key corporate engagement initiatives, including the culture and engagement survey and UNOPS Awards, facilitating collaboration with stakeholders and culture ambassadors, and translating workforce insights into actionable recommendations. The role also contributes to corporate reporting on organizational culture and supports the implementation of DEI interventions.

1. Culture & Engagement Measurement and Action Planning

• Coordinate the planning and implementation of UNOPS culture and engagement surveys, including global rollout, communications, and analyses.
• Support the selection and onboarding of a new corporate survey provider, in collaboration with Procurement, ensuring alignment with organizational requirements for data privacy, accessibility, reporting and analytics.
• Manage operational relationships with the survey provider, coordinating survey administration, timelines, deliverables, data quality, and reporting requirements.
• Coordinate the dissemination of survey findings through corporate and disaggregated reports, dashboards and presentations, highlighting key trends, risks and actionable insights.
• Support the development and monitoring of organizational action plans in response to survey findings, working with relevant stakeholders to track progress and identify opportunities for improvement.
• Coordinate and support the global network of Culture Ambassadors, facilitating capacity building, knowledge sharing and locally driven engagement initiatives.
• Support additional workforce listening and feedback mechanisms to identify emerging trends and opportunities to strengthen employee experience.

2. Personnel Recognition

• Project-manage the annual UNOPS Awards programme, overseeing the end-to-end recognition cycle, including programme design, award categories, nominations, selection processes and recognition events.
• Coordinate with selection committees, corporate teams and regional stakeholders to ensure transparent, consistent and timely implementation of the programme.
• Develop and implement engagement and communication activities to promote participation across UNOPS and recognize achievements, innovation and behaviours aligned with organizational values.
• Evaluate programme effectiveness through participation data, stakeholder feedback and lessons learned, recommending improvements to future recognition initiatives.

3. Culture Analytics & Corporate Reporting

• Consolidate and analyze qualitative and quantitative information on organizational culture, workforce engagement and personnel experience to identify trends, risks and opportunities for improvement.
• Prepare analytical inputs, briefing materials and presentations on organizational culture and engagement for senior management and corporate governance processes.
• Contribute to reporting to the UNOPS Executive Board on organizational culture, including the preparation and validation of relevant data, analysis and narrative inputs.
• Support the development and monitoring of indicators to assess progress against organizational culture and engagement priorities.
• Maintain appropriate documentation, reporting tools and knowledge resources to support evidence-based decision-making and institutional learning.

4. Diversity, Equity & Inclusion

• Support the planning, coordination and implementation of corporate DEI initiatives aimed at fostering an inclusive, respectful and equitable workplace across UNOPS.
• Collaborate with PCG teams and other stakeholders to integrate inclusive practices into workforce engagement initiatives and relevant people management processes.
• Develop and facilitate awareness-raising activities, guidance materials, toolkits and workshops on inclusion, psychological safety, respectful workplace practices and cultural sensitivity.
• Analyze workforce feedback and relevant data to identify barriers to inclusion and inform targeted interventions.
• Monitor the implementation and effectiveness of assigned DEI initiatives, contributing to progress reporting, lessons learned and continuous improvement.

5. Knowledge Building & Sharing

• Support the organization, facilitation and delivery of training and learning sessions on organizational culture, workforce engagement, personnel recognition, and personnel experience.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from people experience and engagement project implementation.
• Conduct research on organizational culture, workforce engagement and personnel experience topics and contribute to the drafting of reports, summaries and briefing notes.