United Nations High Commissioner for Refugees (HQ)

Request for Proposal: No. Rfp/cai/003/25 for the Establishment of a Frame Agreement for the Provision and Establishment of the Egypt Refugee Inter-agency Contact Center to Unhcr-egypt

Last update: Mar 5, 2025 Last update: Mar 5, 2025

Details

Location:Egypt
Egypt
Category:Consulting services
Status:Closed
Sectors:ICT & Telecommunications
Languages:English
Contracting authority type:Development Institution
Eligibility:Organisation
Budget:N/A
Date posted: Jan 30, 2025

Attachments 12

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Establish a frame agreement for the Egypt Refugee Inter-Agency Contact Ce...
Applicants must demonstrate a minimum of 10 years of experience in the telemarketing industry in Egypt, preferably with experience working with vulnerable populatio...
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Description

REQUEST FOR PROPOSAL: No. RFP/CAI/003/25 FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION AND ESTABLISHMENT OF THE EGYPT REFUGEE INTER-AGENCY CONTACT CENTER TO UNHCR-EGYPT. Reference: RFP/CAI/003/25 Beneficiary countries: Egypt Published on: 3
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About the Funding Agency

UNHCR - UN High Commissioner for Refugees - The Office of the United Nations High Commissioner for Refugees (UNHCR), also known as the UN Refugee Agency, is a United Nations agency mandated to protect and support refugees at the request of a government or the UN itself and assists in their voluntary repatriation, local integration or resettlement to a third country. Its headquarters are in Geneva, Switzerland and is a member of the United Nations Development Group. 

Type of projects: all, but mostly services.

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About the Sectors

ICT & Telecommunications

Features information and communication technologies, digital systems, and telecommunications infrastructure and services.


Key areas:
  • ICT systems, software, and digital solutions
  • Telecommunications networks and services
  • Digitalization, data, and communication tools

Locations

Egypt

Egypt has undertaken one of its most ambitious infrastructure investment programs in history, with hundreds of billions of dollars allocated to transport networks, new urban developments, energy and water systems, and industrial zones that underpin economic diversification and regional integration. These investments - including extensive road and rail expansion, smart city initiatives, and major renewable and utility projects - have enhanced Egypt’s position as a logistics and production hub while supporting macroeconomic stability and private sector growth. Public service delivery indices rank the country highly in infrastructure quality among Africa’s economies, though reforms continue to improve the regulatory climate and attract foreign investment.

Nr. of tenders: 14047
Nr. of grants: 3520
Nr. of donors: 732
Nr. of jobs: 63
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