Urban Administration and Development Department of the Government of Madhya Pradesh

Urban Governance in MP
The urban Madhya Pradesh has 378 ULBs comprising 16 Municipal Corporations, 98 Municipal Councils and 264 Nagar Parishads. The urban sector faces a number of challenges coupled to a high level of planned investment in urban infrastructure and reforms under various government and donor funded initiatives. These challenges place considerable pressure on municipal corporations which lack sufficient capacity to implement many of the investment programmes according to plan.

Urban Infrastructure Development
In response to the rapidly growing urban population and a high level of urban poverty the Government of Madhya Pradesh has embarked on a number of infrastructure development initiatives in collaboration with GoI and donor agencies. Under JNNURM/UIDSMT, a total estimated investment of Rs. 8064 crores has been planned in the City Development Plan of the four project cities of Bhopal, Indore, Jabalpur and Ujjain. This indicates that the ULBs in the four cities will have to mobilise funds to the extent of Rs. 2030.19 crores as their own contribution to the total investment. On an average, each one of the four ULBs will need to contribute Rs. 507.55 crores implementing the projects.

Other reforms include: significant progress in towards transition to double entry accounting; the simplification of procedures for diversion of agricultural land; streamlining of building plan approvals; city management of urban transport services; PPP options for infrastructure, increases in property tax recovery using computerized processes etc. A variety of reforms are currently in process including: improvement in municipal governance and attaining inclusive urban development and growth, GoMP has introduced following changes enumerated below:

Madhya Pradesh Public Services Guarantee Act enacted to ensure the timely delivery of essential municipal services from a single window.
Citizen Facilitation Centers established in major Municipal Corporations to guide and help citizen to avail services without hassle.
To promote transparency and accessibility of common tendering and Integrated computerized Standard Schedule of Rates system has been developed
Online payments options created for Property tax, Water charges, Birth/ Death certificates in major Municipal Corporations.
Public Grievances redressal system through tele samadhan is being implemented shortly.
ERP based integrated Municipal Administrative System (MAS) has been implemented in Bhopal and ready to roll out in other cities.
Automated building plan approval system in 3 cities major cities.
Statewide Urban Sector Management Information System (USMIS) is being rolled out and exclusive data centre for Urban Sector is being established.