Akbank T.A.S.

Akbank’s core business is banking activities, consisting of corporate and investment banking, commercial banking, SME banking, consumer banking, payment systems, treasury transactions and private banking, and international banking services. In addition to conventional banking activities, the Bank also conducts insurance agency operations through its branches, on behalf of Ak Insurance and AvivaSA Pensions and Life Insurance.

With a strong and extensive domestic distribution network of 770 branches staffed by more than 12 thousand employees, Akbank operates from its headquarters in Istanbul and 21 regional directorates across Turkey. In addition to providing services at branch locations, its traditional delivery channel, Akbank also serves close to 18 million customers via the Akbank Internet Branches, Akbank Mobile, the Call Center, 5,000 ATMs and more than 600 thousand POS terminals as well as other high-tech channels.

Delivering the banking of future today with its advanced technology investments, Akbank has launched a new transformation initiative that will give a new path forward to the industry, on its 70th anniversary. With its reliable, dynamic, lean, innovative and people-oriented approach, Akbank has offered all technological advances to its customers, and implemented this new banking model at 314 branch locations as of 2019.