The expert possesses a wealth of experience working on both local and international development projects, demonstrating a strong capacity for collaboration with international funding organizations. With a career spanning over 15 years, the expert has specialized expertise in Health Information Systems (HIS), Civil Registration and Vital Statistics (CRVS), e-health, and large-scale ICT systems, including CRVS and HIS systems, ID/Passport applications, and e-government initiatives. The expert has played key roles in the planning, designing, implementation, and maintenance of complex systems, impacting public and private sector projects.

Leadership positions include serving as ICT Senior Manager at UNOPS, and Director of the Health Information System Department at Kosovo's Ministry of Health, underscoring their ability to lead and execute strategic initiatives. Notable achievements include the development of the Integrated Health Information System and the facilitation of government applications and services.

The expert excels in project management, shown by their comprehensive work on feasibility studies and strategic planning in alignment with HIS and CRVS strategies. They are highly skilled in IT infrastructure, network planning, and software development methodologies. Technical skills are underscored by expertise in Oracle and MS SQL Server databases, numerous programming languages (PHP, Java, C#, ASP.net), and proficiency in various IT systems.

The expert's impact is measurable through the successful delivery of training programs, having trained over 1000 personnel in ICT and SQL, and their key involvement in projects funded by organizations such as the World Bank and WHO.