Key skills and expertise

Bringing over 29 years of experience, the expert excels in digital transformation, project management, and cybersecurity. Career highlights include leading initiatives in banking, FMCG, government, and IT systems integration across the EMEA regions. Key skills encompass business development, strategic planning, and ICT governance. Responsibilities have included managing multi-tiered projects, enhancing e-government services, and implementing Public Key Infrastructure. Previously held roles such as Regional IT Director and Chief Information Officer, with significant accomplishments in aligning IT strategies with business objectives and establishing program management offices.

Project experience and donor exposure

Worked across diverse projects involving collaboration with international donors such as Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH and USAID. In Jordan, provided ICT consultancy for the GIZ-MSME project to enhance the business and investment environment in the food sector. Additionally, managed information systems development for the Aqaba Special Economic Zone Authority (ASEZA) through USAID-funded projects, focusing on governance and economic development at national and regional levels.

Sectors and geographic focus

Background includes positions in multiple sectors, including banking and financial services, FMCG, food and beverage, government, IT systems integration, logistics, and management consulting. Responsibilities have included senior roles such as Regional IT Director, Chief Information Officer, and Senior Projects Manager, with a focus on digital transformation and ICT governance. The expert's interdisciplinary expertise involves implementing digital solutions in government and financial services, with projects spanning the EMEA region. Geographic experience is extensive in the Middle East and North Africa, with significant work in Jordan, Saudi Arabia, the United Arab Emirates, Kuwait, Algeria, and Egypt. The expert has also worked in the United Kingdom, showcasing a deep familiarity with regional development issues and cultural dynamics.

Languages and education

With a background in language skills, the expert is fluent in English and Arabic, holding an IELTS certification at the C2 level. Working knowledge of Italian and Serbo-Croatian, along with basic proficiency in French, has been utilized in leading multilingual teams and managing projects across diverse regions, including the UK, Middle East, and North Africa. Educational qualifications include a Master of Business Administration (MBA) degree from Heriot-Watt University in the United Kingdom, completed in 2018, and a Bachelor of Science in Mechanical Engineering from the University of Jordan, completed in 1995.