Dedicated IT professional with over 12 years expansive experience across various sectors including development, agriculture and healthcare. Passionate about the use of Information Technology to benefit the lives of the vulnerable.

KEY SKILLS:

• Systems Administration & End User Technical Support
• IT Business Analysis
• Project Management, Team Communication & Collaboration Systems: Asana, MS Project, MS Planner, MS Teams, MS 365 SharePoint
• CRM and Helpdesk Systems: SuiteCRM, LiveAgent Desk
• Mobile Data Collection Platforms: Ona (ODK-based), MDCA (UN-WFP proprietary)
• Relational Database Design & Implementation: MS Access, MySQL
• Data Extraction & Manipulation: SQL Queries
• Programming: Microsoft 365 SharePoint, Power Automate, Visual Basic for Applications
• Web Development: WordPress Content Management System

EDUCATION:

• BSc. (Hons) Computing - City of London College; Awarded by the University of Greenwich, UK(2008)

POSITIONS HELD:

• Business Transformation Officer
• Project Coordinator
• Solutions Consultant
• Client Relations Coordinator
• Support Desk Administrator