I am a customer service executive/financial services officer with 5 years’ experience in customer-facing environments. Passionate about customer service, I have built a track record for exceeding customer expectations on a consistent basis.

- Managed over 200 client accounts to the tune of a substantial amount
- Received accolades for reduction of customer waiting and turnaround time by a huge percentage
- Solely processed approximately 10,000 client transactions in a month
- Successfully trained newly recruited staff on operational procedures, company policies and most importantly, ensuring customer satisfaction
- Was part of a team aimed at constant development of strategies to ensure exceptional customer services and customer satisfaction
- Selected to assist in various administrative processes and tasks