Key skills and expertise

Bringing over nine years of experience in telecommunications and ICT, the expert excels in project management, regulatory compliance, and business process optimization. They have led international projects, including a digital media campaign across Africa, demonstrating their ability to manage complex initiatives. Career highlights include improving telecom compliance to 81% and enhancing mobile service quality. Previously held roles such as Program Manager at SAP SE, the expert spearheaded quality initiatives and AI-driven improvements. Certified in project management and ISO standards, their skills extend to stakeholder engagement, data analysis, and continuous improvement.

Project experience and donor exposure

Worked across diverse projects involving collaboration with the Mastercard Foundation on a COVID-19 digital media campaign, coordinating efforts across seven African nations. This project involved working with in-country PR agencies to achieve campaign objectives, enhancing efficiency and reducing project costs. The collaboration focused on sector-specific initiatives within the telecommunications and media sectors, with a regional scope across Africa.

Sectors and geographic focus

With a background in the Information & Communication Technology and Telecommunications sectors, the expert has held roles such as Program Manager and Senior Officer. Responsibilities have included project management, regulatory compliance, and quality assurance. They possess cross-cutting expertise in business process optimization and market expansion. The expert's work has spanned regional and international scopes, particularly in Germany and Kenya, where they have led initiatives to enhance operational efficiency and regulatory adherence. Their extensive professional experience in these countries involves a strong understanding of local governance and regulatory frameworks, contributing to successful international collaborations and regional development initiatives.

Languages and education

The expert is a native speaker of English and Swahili, with basic proficiency in German. Utilized these language skills in professional settings across Germany and Kenya, facilitating communication in multilingual teams and international projects. Their language competences support effective collaboration with diverse stakeholders and enhance cross-cultural project management. The expert holds a Master of Business Administration from the University of Sunderland, UK, with a focus on Project Management. They also earned an Advanced Diploma in Project Management from the Kenya Institute of Project Management, Kenya. Additionally, the expert completed a Bachelor of Science in Chemistry at the University of Nairobi, Kenya.