Key skills and expertise

With two years of experience, the expert is skilled in business development and key account management, specializing in driving revenue growth and client retention. Proficient in cold calling, lead generation, and B2B sales, they achieved a 20% improvement in client retention and a 40% increase in sales in previous roles. Responsibilities have included managing high-value corporate accounts, coordinating client training, and streamlining internal processes, demonstrating strong communication and organizational skills. The expert has also contributed to targeted marketing efforts and coordinated events to enhance outreach and engagement.

Project experience and donor exposure

Sectors and geographic focus

Worked across sectors including civil society, NGOs, gender, fundraising, anti-corruption, conflict, justice reform, and grants. Previously held roles in business development and key account management, focusing on driving growth and client success. Background includes managing strategic client relationships, optimizing customer engagement, and coordinating high-impact campaigns. The expert's work is country-specific to Kenya, where they have applied interdisciplinary knowledge in digital marketing and sales pipeline management. They have professional experience in Kenya, demonstrating familiarity with local governance and cultural dynamics, contributing to significant client retention and sales growth.

Languages and education

Fluent in English and Swahili, utilized in professional contexts in Kenya. Educational background includes a Bachelor of Science in Criminology, Criminal Justice and Public Safety from Karatina University, Kenya, completed in May 2023. Additionally, the expert completed secondary education with the Kenya Certificate of Secondary Education (K.C.S.E.) from St Alexis Ruchu Girls Secondary School.