Key skills and expertise

Bringing over 31 years of experience, the expert has demonstrated proficiency in governance, management information systems, and strategic planning. Key technical skills include IT hardware, networking, virtualization, and development. The expert has led e-municipality projects, capacity building, and policy drafting for both local and international initiatives. Career highlights include implementing business process automation in 27 Citizen Service Centers and conducting IT needs assessments for 39 municipalities. Leadership roles have involved strategic planning, data management, and project implementation across public, municipal, and NGO sectors.

Project experience and donor exposure

Worked across diverse projects involving collaboration with international donors such as USAID, Global Communities, and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Involvement has included project implementation, technical assistance, and capacity building in governance and municipal systems. Projects have been sector-specific, focusing on e-municipality systems, and have taken place in the West Bank and Gaza regions. Responsibilities have included enhancing municipal responsiveness, implementing financial management systems, and supporting strategic frameworks for local governance.

Sectors and geographic focus

With a background in various sectors including public, municipal, health, private, non-profit, and NGO sectors, the expert has held roles encompassing strategic planning, IT administration, and systems development. Responsibilities have included policy drafting, capacity building, and technical support. The expert has demonstrated cross-cutting expertise in digitalization through e-municipality projects and infrastructure development in local governance. The geographic scope of work has primarily been within the West Bank and Gaza, focusing on enhancing municipal systems and regional development initiatives. This involvement has provided a deep understanding of local governance, cultural dynamics, and regional development challenges.

Languages and education

With native proficiency in Arabic and professional working proficiency in English, the expert's language skills have been utilized in diverse professional settings, including collaboration with multilingual teams and participation in international development projects within the West Bank and Gaza regions. The expert holds a Bachelor's degree in Information Technology from American World University, United States, and a Diploma in Computer Science and System Analysis from Polytechnic University Hebron, Palestine. These qualifications provide a solid foundation in technical and analytical skills essential for the expert's professional roles.