Communications Officer (Visual and Written Content Creation)

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Last update: 10 days ago Last update: Jan 24, 2023


Deadline: Feb 10, 2023
Location: France France
Organization: iMMAP
Sectors: Media and Communications Media and Communications
Job type: Contract, 4 to 12 months
English, French English, French
Work experience: From 3 years
Salary: 3000 - 4000 USD / year
Date posted: Jan 23, 2023
Expected starting date: Feb 15, 2023


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iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.


The Communications Officer (Visual and Written Content Creation) is responsible for creating and curating high-quality visual and written content for iMMAP. This position requires the ability to collaborate with the Communications Team, maintain and enforce branding guidelines, and create visually appealing content for both local offices and HQ. 

The Communications Officer (Visual and Written Content Creation) will also act as a communication focal point for the Global Surge Team and be able to quickly respond to any onset needs for content production related to surge deployments at iMMAP.

The Communications Officer (Visual and Written Content Creation) will work under the shared responsibility of the Global Comms and Outreach manager and of the Global Partnerships and Surge Coordinator, and will be part of a team of 5 based in Marseille, France.

Description of Duties

1- Be the content creator for iMMAP global comms department  

 ➢Reach out to country, regional and global level offices to identify topics of interest.  

 ➢ Develop and produce high-quality visual, digital and written content for iMMAP, including blog posts, presentations, infographics, videos, and other related media.  

 ➢ Collaborate with the Communications Team to ensure that all content is consistent with iMMAP’s branding guidelines and standards.  

 ➢ Create visually appealing content that is optimized for digital platforms. 

 ➢ Research and stay abreast of industry trends and best practices in content creation.  

2- Act as the surge department communication focal point  

  ➢ Gather written and visual content, develop and share Global Surge newsletters, manage contact lists for these newsletters, 

 ➢ Update fact sheets, reports, and the Global Surge section of the website as needed, 

 ➢ Ensure all products such as reports, templates, and visibility items for the Global Surge team meet internal communication guidelines and branding. 

 ➢ Provide input for the Global Surge section of the annual report, 

 ➢ Provide training sessions and internal support on implementation of internal communication guidelines and iMMAP brand, 

 ➢ Write accurate and compelling articles and success stories regarding surge deployments and the overall surge program, 

 ➢ Develop social media posts about the global surge team and iMMAP deployments to share on iMMAP social media accounts, 

3. Other duties as assigned by the communication and outreach manager

➢Support the global communication and outreach team in developing and implementing the global communication and outreach strategy.



 ➢ Professional working proficiency (verbal and written) in English, another UN language would be a plus, 

 ➢ Bachelor's or Master's degree in communications, journalism, public relations or related field from a recognized institution, 

 ➢ At least three years of professional experience, prior experience with development or humanitarian organizations would be a plus, 

 ➢ Previous experience managing social media platforms for organizations is a must, with knowledge of other social media tools such as hashtag generator, social media management platforms such as Hootsuite, Sprout Social, etc, 

 ➢ Good graphic design, video and photography and editing skills, 

 ➢ Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, 

 ➢ Good command of Adobe Creative software packages, including Illustrator, InDesign and Lightroom, 

 ➢ Ability to appropriately communicate (verbal, written and visual) information to technical and non-technical people, 

 ➢ Well organized with strong attention to detail and strong coordination skills, 

 ➢ Strategic and creative mindset, 

 ➢ Very good understanding and use of social media platforms. 

Functional Skills. 

 ➢ Proficient writing skills in English and/or French. Proficiency in another UN language required, Arabic is an asset. 

 ➢ Presents information in a clear and concise manner, both orally and in writing. 

 ➢ Familiar with humanitarian and development issues and concepts. 

 ➢ Demonstrates strong oral and written communication skills 

 ➢ Excellent communication skills (written and oral) : Sensitivity and responsiveness to all partners. 

 ➢ Demonstrates cultural, geographic, gender, religious, nationality and age sensitivity and adaptability. 

 ➢ Adapts language level and/or complexity of content to the audience. 

 ➢ Independent, flexible and proactive professional. 

 ➢ Quickly understands and masters the context and work environment. 

 ➢ Effectively manages own work related to multiple tasks or activities and is able to independently prioritize tasks. 

 ➢ Is a problem and solution seeker. 

 ➢ Actively seeks information and opinions from the customer to understand their requests and requirements and is able to identify their needs and expectations. 

 ➢ Is able to clearly and professionally explain to the client the rationale for decisions/results. 

 ➢ Maintains respectful, professional and helpful relationships with donors and project staff. 

 ➢ Consistently approaches work with energy and a positive, constructive attitude. 

 ➢ Demonstrates openness to change and ability to manage complexities. 

 ➢ Responds positively to critical feedback and differing viewpoints. 


 ➢ Based in Marseille

➢ Willingness to work with people from a wide range of professional and personal backgrounds.

➢ Adheres to internationally recognized humanitarian principles. 

➢ Consultant's fees scale: $ 3,000 USD - $ 4,000 USD.

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.