Senior Information Management Officer (NPSA9)

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Last update: 5 days ago Last update: Jan 24, 2023

Details

Deadline: Feb 7, 2023
Location: Malawi Malawi
Sectors: Information & Communication Technology Information & Communication Technology
Job type: Contract, 4 to 12 months
Languages:
English English
Work experience: From 2 years
Date posted: Jan 24, 2023

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Description

Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Project Description

The Government of Malawi Department of Disaster Management Affairs (DODMA) is the lead agency in responding to the emergency crisis with the Humanitarian Country Team (HCT) and policy direction from the National Disaster Preparedness and Relief Committee.

DODMA, as the lead coordination agency, manages all information on disasters and provides regular reports to international agreements that Malawi is part of. However, managing, analysing and packaging credible information depends on how vital the source of information is and how the information is accessible to stakeholders in usable products. Against this background and increasing shocks in Malawi, the Department of Disaster Management Affairs has started decentralizing its function and strengthening local-level disaster risk management. The DODMA is also working on a Disaster Information Hub (DIH) and a Disaster Risk Management Information System (DRMIS) which is being piloted in Phalombe, Mangochi, Chikwawa and Balaka districts for a start, which is aimed at automating disaster information for more effortless flow of information and quicker analysis for decision making. However, with the system being rolled out with a scope of expanding countrywide, the demand for managing all the different pieces of data and information is imminent, necessitating strengthening the current capacity at DODMA to manage the demand.

As part of strengthening the information management system, the services of a Senior Information Management Officer (SIMO) are sought to support and Lead the work of maintaining the information management at DoDMA. The role is to plan, direct, and coordinate with the DoDMA Information Management requirements of the organization.

Institutional Arrangement

Under the overall supervision of the Directors of DoDMA, the SIMO will work closely with Deputy Directors – of DoDMA to ensure that data of humanitarian and development interests will lead the establishment of DoDMA’s practice in data science and analytics, helping to serve as a bridge between Response and the Resilience teams to provide strategic leadership and technical Information management for ongoing initiatives and hands-on engagement within the current and future portfolios of work.

The SIMO will report weekly to the Team Lead and seek guidance on technical aspects. SIMO also coordinates with System Programmers and Program Analyst – Disaster Risk Reduction and Recovery.
Duties and Responsibilities
 

In discussion and approval with the Directors of DoDMA implement and integrate Information Management activities along with the members of the IMU to ensure the purpose and use of data is clear. This is to be carried out with a focus at a National level as well as at the District level through the Response and the Risk Reduction Unit of DoDMA;
Proactively gather information from relevant cluster partners through the Inter-Cluster Coordination Group, Humanitarian Country Team (HCT), UN agencies and other organizations for informing decisions, at the regional, national, and local levels on Disaster Management, and help achieve overall DoDMA Programme objectives;
Responsible for the smooth functioning and integration of the Disaster Information Hub(DIH), the Disaster Risk Management Information System between the National and District stakeholders. Design and develop minimum requirements for the functioning of DIH and DRMIS in the Districts and convey them to DoDMA Management;
Provide strategic support in the application of the Principles for Digital Development. Lead in the development, adoption, integration, and effective use of data science and analytics related to open-source software platforms used in DoDMA projects and initiatives, including community information systems, Monitoring and Evaluation systems for DoDMA as they are applied to response and resilience initiatives. Promote and report IMU core activities in consultation with DoDMA Management;
Supervise and reinforce staff capacity in the Information Management Unit and at the districts linked to the newly developed DoDMA Information Management Strategy led by the Information management unit. Lead in the production and distribution of related Information Management products ( snapshots, dashboards, situation reports, maps) at DoDMA;
Identify short courses for IM capacity development of relevant stakeholders at national and local levels;
Participate in Cluster and inter-cluster meetings representing DoDMA IM Unit and provide the necessary support in presenting the relevant data and information;
Facilitate capacity development of district staff to use the DIH and DRMIS and report the progress monthly;
Provide a weekly update to the Team Lead and seek guidance on the establishment and running of the Information Management Unit;
Perform any other related duties assigned by DoDMA management from time to time.

 
Competencies
Core

Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously. 
Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.

People Management

Show Managerial Courage:

Face up to organizational and people problems
Not be afraid to take decisions and action when and as needed.
Not hold back anything that needs to be said, respectfully and diplomatically
Address conflict in a timely manner, and do not allow conflicts in teams to linger.
Help others through emotional or tense situations, tactfully bringing disagreements into the open and finding solutions all can endorse.

Manage Performance and Ensure Accountability:

Ensure regular conversations with people about work.
Provide positive and constructive feedback.
Discuss poor performance in a timely manner.
Provide praise and recognition, as well as ensure accountability.

Cross-Functional & Technical competencies

Digital & innovation

Digital product design
Ability to design digital products which are user-centred, intuitive, functional and achieve desired outcomes.
Digital product management
Ability to design and lead digital product development including testing, ongoing product iteration, product strategy and delivery.
Digital business analysis
Ability to support digital business processes across a range of digital projects, programmes and activities.
User-centred design, user research, user testing
Knowledge of user-centred design methodologies and ability to apply them practically.
Digital inclusion
Knowledge of how digital inclusion works opportunities and challenges for governments and society.
Programming, Web and App Development
Ability to engage with a wide range of public and private Ability to build websites, platforms and apps that are effective and intuitive to use.
Agile methodology and processes
Ability to manage projects and processes through continuous iteration, learning and improvement. 
Ability to manage a self-organizing cross-functional teams, foster a team culture of curiosity and learning.
Being nimble and being able to improvise and quickly adjust to unforeseen events or changes in conditions or context.

Required Skills and Experience
Education:

Master's degree in Information Communication Technology, IT, Computer Science, Disaster Management or related field.
Bachelor's degree in relevant field with additional two years of qualifying experience will be considered in lieu of Master's degree.

Experience:

Minimum 2 years (Master's degree) or four years (Bachelor's degree) of progressively responsible experience in information management, information systems, disaster management, humanitarian affairs, or other related area is required.

Required skills:

Strong database design and management skills (familiarity with software such as MS Access, Excel, MySQL);
Good knowledge of GIS systems and supporting software (QGIS is required, and experience in the development and management of spatial/geographic data layers;
Solid knowledge of MS Office software products is required (especially MS Access, MS Excel, MS Power-point, MS Word);
Web design and database programming/administration skills (familiarity with PHP, HTML, DRUPAL, etc.);
Good understanding of indicators and their development;
Publication development/production, especially drafting text, design of graphic elements and layout;
Public speaking – able to make presentations in Chichewa and English;
Knowledge/familiarity with Google Earth, In-Design, Adobe Photoshop and Illustrator.

Desired skills

Experience managing information in disaster response or complex emergencies is desirable;
Relevant experience within the UN system or an international organization is desirable;
Experience dealing with multiple stakeholders is desirable.

Required Language: 

Proficiency in English and local language.
Knowledge of other UN official languages desirable.

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