The GBV Case Management Specialist works closely with the Northern Response and National level GBV AoR coordinators. It reports to the Senior Project Coordinator (P4) and supervises 5 field based GBV analysts (NOB) posts.
How the Gender Based Violence Case Management Specialist can make a difference:
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s new strategic plan (2022-2025), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.
In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.
UNFPA is seeking candidates that transform, inspire, and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.
The GBV Case Management Specialist (GBV CM) primary task is to strengthen capacity on GBV case management in collaboration with country GBV AOR mechanisms. S/he will support regional -level service providers to provide quality care, support, and protection to GBV survivors, with a focus on safe, ethical, and comprehensive GBV case management.
The specific purpose of the GBV CM is to develop a Pool of Trainers on GBV case management with enhanced understanding and commitment to GBV case management based on the Interagency Guidelines for Providing Care and Case Management Services to Survivors of Gender-based Violence in Humanitarian Settings, (IA GBV CM Guidelines), roll out strategy, and accompanying tools and training materials.
In coordination with existing regional and country GBV coordination mechanisms, and Ministry of Women and Social Affairs (MOWSA) and Bureau of women affairs in Tigray as envisaged, the GBV Case Management Specialist will contribute to the successful implementation of the GBV CM in Tigray. The roll out of the GBV CM CBI is divided into three phases:
Preparation & Planning: This phase consists of assessing the capacity of existing actors in terms of GBV case management practices, conducting a desk review on available resources related to GBV case management in-country and selecting the participants for the training of trainers (ToT).
In-person training of trainers (ToT): The GBVIMS Global Team conducts an eight-day, in-country ToT based on the IA GBV CM Guidelines and identifies candidates for the Pool of Trainers based on individual assessments during the ToT.
Follow up phase: In-country actors (1) develop interagency and organisational action plans to ensure that GBV case management protocols and practices are in line with the IA GBV CM Guidelines; and (2) the Pool of Trainers prepare and deliver step-down trainings. The GBVIMS Global Team provides remote coaching and mentoring to further capacity building efforts.
Major Duties and responsibilities
The role will perform the following functions:
Management and Capacity Building
Supervises the 5 field based GBV Analysts
Regularly meet with GBV case management service providers to assess their capacity building needs.
Support the delivery of step-down trainings by the Pool of Trainers.
Coordinate the organization of trainings (in-depth or refresher), coordinate coaching and mentoring in collaboration with the GBVIMS Global Team.
Conduct quality checks with case management organizations on tools in place to ensure quality service delivery. This includes forms, protocols, and procedures.
Support the development of an interagency action plan with the GBV coordination group.
Hold regular meetings with the Pool of Trainers to follow up on the implementation of the action plan, availability, feedback on step-down trainings, etc.
Draft or update interagency protocols and procedures (i.e., SoP) to improve practices and standards for GBV case management in consultation with existing GBV coordination groups.
If needed, recommend changes to the Pool of Trainers (i.e., is staff are no longer available) or flag to the GBV coordination group and the GBVIMS Global Team any challenges linked to the Pool of Trainers (i.e., staff turnover, lack of availability, etc.)
GBV case management Monitoring & Evaluation
Maintain an updated list of the Pool of Trainers (including up-to-date contact information).
Collect training reports, including results of pre- and post-tests for the step-down trainings.
Track results related to the step-down trainings using the M&E forms provided by the GBVIMS Global Team.
Support the completion of the final evaluation of the GBV CM CBI.
Hold quarterly meetings with the GBVIMS Global Team to review the results of the GBV CM CBI and plan for the next steps.
Communicate with the GBVIMS Global Team any gaps identified in the present guidelines during rollout.
Perform any other duties as required by the Tigray and and CO team, UNFPA
Qualifications and Experience
Master degree in Gender, Psychology, Political Science, Social work, and/or other related behavioral/social science fields. Advanced degree in these fields is an asset.
Experience and Knowledge:
Mastery of gender-based violence in their respective contexts, with experience in humanitarian programming.
At least 5 years of experience implementing GBV case management programs.
Experience in training or facilitation to form teams that can train on GBV case management and provide "coaching”.
Experience in supervision of GBV case workers.
Demonstrated organizational skills: the ability to work independently and productively with multiple stakeholders in a fast-paced environment.
Demonstrated understanding of issues related to confidentiality, data safety and other ethical concerns related to the sharing on sensitive data between humanitarian agencies.
Excellent interpersonal and communication skills: the ability to liaise with people successfully and effectively in a wide range of functions in a multi-cultural environment.
Fluency in English.
Fluency in English required. Knowledge in other UN languages is an asset. Proficiency in Amharic/Tigrinya language is highly desirable.
Demonstrating commitment to UNFPA and the UN system,
Embracing cultural diversity,
Developing and applying professional expertise/business acumen,
Thinking analytically and strategically
Working in teams/managing ourselves and our relationships,
Communicating for impact
Providing strategic focus,
Engaging in internal/external partners and stakeholders,
Leading, developing and empowering people, creating a culture of performance
Making decisions and exercising judgment
Advocacy/ Advancing a policy-oriented agenda
Leveraging the resources of national governments and partners/ building strategic alliances and partnerships
Delivering results-based programme
Internal and external communication and advocacy for results mobilization
Compensation and Benefits
This position offers an attractive remuneration package including a competitive net salary plus cost-of-living adjustment, rental subsidy, education grant, home leave, health insurance and other benefits as applicable.