World Food Programme Regional Bureau Cairo

Administrative Assistant - Travel and Fleet G4, RBC

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Last update: Sep 28, 2023 Last update: Sep 28, 2023


Deadline: Oct 11, 2023 Deadline for applications has passed
Location: Egypt Egypt
Job type:Contract, 12 months +
Arabic, EnglishArabic, English
Work experience: Min 4 years
Date posted:Sep 27, 2023


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  • JOB TITLE: Administrative Assistant – Travel and Fleet 
  • UNIT/DIVISION: Management Services Unit
  • DUTY STATION (City, Country): Cairo/Egypt
  • REPORT TO (Job title): Administration Associate
  • DURATION: 12 months renewable
  • Linked to Systems/ FP: WINGS, WeTravel, FMS, UN Booking Hub, WSS, ITS and any other WFP corporate platforms as they evolve.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


To support effective delivery and maintenance of client-focused, value-for-money-oriented quality administrative services in the areas of travel, fleet and vendor management.

KEY ACCOUNTABILITIES (not all-inclusive nor exhaustive):

  1. Act as a Travel Focal Point (TFP) and provide information to Travelers on all matters related to WFP official travel.
  2. Liaise with the Travel Agent and WFP Protocol Services Section on visa requirements, as required.
  3. Creates/modifies/completes Trip Documents on WINGS II or WeTravel for approval.
  4. Review DSA computations ensuring they match TA data.
  5. Review travel claims and supporting documentation for completeness, accuracy, reasonableness, validity, and conformity with the WFP Travel Manual, and refer any irregularities to management.
  6. Verify air ticket invoices and follow up with the Travel Agent on pending credit notes, refunds, and corrective actions (if any).
  7. Liaise with Travel Agent ensuring WFP gets the best service and price for all travels.
  8. Assist in generating quantitative reports for the Travel Section
  9. Monitor and respond to queries sent to the shared mailboxes and GSMT pertaining to travel and fleet.
  10. Raise the monthly MSLS on WeTravel in a timely and accurate manner. 
  11. Maintain a full and updated set of records, trackers, and reports for auditing purposes and to enable informed decision-making based on accurate data.
  12. Support the Fleet Manager in the distribution of Drivers’ daily errands and maintain an updated tracker. 
  13. Monitor Drivers’ overtime and verify the monthly overtime sheets under the overall supervision of the Fleet Manager.
  14. Perform other duties as required.



  • Holder of a bachelor’s degree in business/Public Administration, Commerce, Management, or any other related field.


  • 4 or more years of work experience in general administration work is required.
  • Direct experience in travel management and/or fleet management.
  • Previous UN experience or int’l experience is an asset.
  • Previous experience with ERP systems is an asset.

Knowledge & Skills:

  • Demonstrate subject matter expertise in at least one of the following areas: travel management and fleet management. 
  • Proficiency in MS Office (Word, Excel, and PowerPoint).
  • Excellent interpersonal and communication skills.
  • Team player and ability to work in a multicultural environment.
  • High attention to detail and high level of accuracy.
  • Highly motivated, committed, and flexible in meeting work exigencies.


  • Fluency in both oral and written communication in both Arabic and English is required.

WFP Leadership Framework: Common Standards of Behaviour

Leads by Example with Integrity

Upholds WFP values, principles, and Standards


Demonstrates the WFP values, Principles and Standards 

Respect Others and value diversity


Values diversity using respectful and inclusive language 

Stays Focused and calm under pressure


Stays focused and calm when under pressure

Demonstrates humility and a willingness to learn


Shows humility and a willingness to learn and share knowledge, seeking and acting feedback, and taking up opportunities to develop

Drives Results and Delivers on commitments 

Delivers results for maximum impact


is accountable for the delivery of results 

Delegates appropriately

Seeks guidance and support where needed 

Adapts readily to change 


Adapts readily to change and adjusting work as needed 

Fosters inclusive and collaborative 

is inclusive and collaborative 


Promotes teamwork by sharing ideas and openly raising issues 

Gives timely and constructive feedback 


Gives timely and constructive feedback to others 

Builds and shares new perspectives 


Listens attentively to others and shares view 

Applies Strategic thinking 

Communicates and fulfils WFP's vision


Embraces WFP's vision

Embraces curiosity and new ways of doing things 


Shows curiosity and implements new ways of doing things when relevant 

Analyses and evaluates data


Gathers data and shares knowledge to inform team activities 

Considers the impact of decisions


Asks questions to understand the impact of decisions for their objectives 

Builds and Maintain sustainable partnership

Builds Partnerships


Acts Professionally with external partners 

Collaborates to deliver common objectives 


work together with partners to deliver common goals 




These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.


The deadline for application will be the 11th of October at 11:59 p.m.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Qualified Female candidates and Individuals with disabilities are especially encouraged to apply.

WFP is committed to an accessible, inclusive recruitment process. Please contact us at to advise us of any disability-related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to confidentially discuss your needs. This email is only to be used for any disability-related accessibility requirements, and not for sending the application itself. Due to the volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.