Senior Benefits Analyst

On a global basis, the Senior Benefits Analyst provides subject matter expertise on all domestic and international employee benefits programs, processes, policies, vendors, and other initiatives that enhance the organization’s ability to attract, retain and motivate a qualified workforce.  The Senior Benefits  Analyst works closely with the HR team,  the benefits broker and insurance vendors in all aspects of domestic and international benefits management including health, dental, vision, life/AD&D, voluntary life, FSA, executive benefits,  and retirement plans. The Senior Benefits Analyst develops and coordinates Pact’s Wellness plan and initiatives. The role oversees adherence to strict regulations regarding the Department of Labor, IRS, ERISA and Health Care reform.  S/he provides guidance and assistance to all locations on various employee benefit plans and develops cost control procedures to assure high quality, competitive benefit plans in the most cost-effective manner for employees and employer. The Senior Benefits Analyst may partner with local country offices in selecting and procuring in-country benefits.

• This role serves as the point of contact for the for Benefits and is responsible for the day to day administration of Benefits to Pacts employees.
• Exceptional communication, interpersonal skills and writing skills. 
• Serves as a member of the Human Resources team collaborating on the development of HR activities, policies, strategy and annual departmental goals.
• Manages Pact’s US Domestic and Global benefit programs including design, compliance, communications, and administration for employee benefits programs, renewals, and open enrollments.
• Manages Pact's 403(b) retirement plans for US Domestic and global employees.
• Works with the US Deputy Director and brokers to evaluate and recommend changes to benefit programs maintaining a competitive posture in the marketplace.
• Advises HR Staff on benefit plans, policies and rules, and conducts research when necessary.
• Maintains compliance with ERISA, DOL and IRS in relation to all benefits plans.
• Ensures compliance for Pact's retirement plans, distributions are done in a timely matter, leads audits, and participates in the investment committee.
• Manages all domestic and global benefit inquiries and issues to ensure quick, equitable and courteous resolution.
• Orients HQ and Global staff to Pact benefits programs.
• Conducts periodic and ad-hoc benefit surveys, compile benefits-related statistics and census data, and summarize survey information to support benefits recommendations.
• Develops and provides detailed reports as required.
• Stays abreast of benefits best practices through participation in surveys, networking, and attending seminars. 
• Participates in cross functional team meetings when a presence in a new country is being established.
• Develops benefit communications such as plan documents, plan changes, presentations and employee communication and notices.
• Partners with the finance/payroll team as appropriate on administration of benefit programs.
• Implements new and enhanced benefit programs to support the Total Rewards strategy.
• Assists benchmarking efforts by providing on-going analysis in support of determining market competitiveness of global benefit programs.
• Coordinates and supports the preparation of government filings such as Form 5500, Summary Annual Reports and Non-Discrimination testing; revises plan documents and SPDs in accordance with plan design changes and federal and state legislation.
• Manages the relationship with benefit vendors promptly addressing service issues. 
• Reconciling carrier invoices on a monthly basis and ensuring invoices are paid prior to carrier's monthly due date.
• Prepares spreadsheets to address billing issues, including premium discrepancies, terminations and qualifying events.
• Performs complete audits of billings every six months.
• Identifying and reporting findings of benefit account variances, including enrollment and/or terminations.
• Employee complies with all company policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving the corresponding acknowledgment statement that the training has been completed.
• All other duties as assigned

• Master's degree and 6+ years relevant experience or equivalent combination of education and experience. 
• Excellent organizational and analytical skills. Ability to conduct research and participate in salary surveys to
• Benchmark and learn industry best practices.
• Demonstrated sensitivity in handling confidential information.
• Ability to understand and apply local country regulations/laws to human resources.
• Outstanding interpersonal skills and the ability to work effectively both in groups as well as independently.
• Self-motivated and able to work independently and as part of a team.
• Excellent customer service, with the ability to present information, make recommendations and influence
• Positively across various levels of the organization while exercising professionalism and diplomacy to accomplish objectives.
• Demonstrated competence in employee benefits, compensation, employee relations, performance management and human resource practices and related laws and regulations.
• Ability to manage complex projects, prioritize multiple tasks with close attention to detail and accuracy and meet deadlines.
• Exceptional ability to communicate, both orally and in writing oral and written communication skills.
• Strong knowledge of all aspects of Benefits planning, legislation and compliance including ERISA, HIPAA,
• COBRA, and Section 125, 403(b) required.
• Demonstrated knowledge of employee health and welfare benefits associated processes and procedures.
• Working knowledge of, federal and/or state regulations affecting the administration of broad-based or statutory benefit and retirement/pension plans.
•  Strong problem solving and analytical skills; the ability to build solid relationships with the management team, HR team, cross-functional internal partners and external providers/vendors.
• Experience and fluency with Human Resource Information Systems.
• Fluency in English required

• Experience in HR focusing on benefits strategy, communication, implementation, and administration of plans.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.
At Pact, we recognize your impact, offer you opportunities and support your total well-being. Our comprehensive benefit offerings may include healthcare, retirement (8.8% to 13% based on service tenure) and savings plans, paid time off, disability and life insurance programs, learning and development opportunities, wellness programs as well as other optional benefit elections .
With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. Pact seeks an environment free from COVID-19 and prefers all employees to be fully vaccinated for COVID-19. Attestation of vaccination status will be required for employment with Pact. Unvaccinated employees may be subject to additional health and safety requirements to include any federal, state and/or client restrictions.