Netcompany-Intrasoft (previously known as INTRASOFT International) (Belgium)

SQL Application Support Specialist

To apply for this job to your existing account or an account for free.
Last update: Jun 25, 2024 Last update: Jun 25, 2024


Deadline: Jun 28, 2024 Deadline for applications has passed
Location: Belgium
Job type:Contract, 12 months +
English English
Work experience:Min 3 years
Date posted: Jun 24, 2024


No documents to display


Company Description

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.
For more information regarding our company, as current projects, job openings around Europe and life at Netcompany-Intrasoft, please visit our website:

Job Description

Are you ready for a sneak-peek in the day of a SQL Application Support Specialist in Netcompany-Intrasoft?
As a SQL Application Support Specialist you will:

  • Receive and log requests/ incidents & questions from users; provide technical support, investigate problems, and determine appropriate actions. 
  • Provide technical support to back-office users encountering issues with applications, databases, and related systems.
  •  Perform root cause analysis (RCA) to identify underlying issues and recommend appropriate solutions or workarounds.
  • Collaborate with development teams, system administrators, and other stakeholders to resolve technical issues and implement corrective actions.
  • Keep end-users informed on request status and progress. 
  • Provide services to all stakeholders according to ITIL best practices; handling and documenting all requests.
  • Analyse, report, and follow up of bugs. 
  • Testing activities (release and bugs).
  • Ensure the follow-up of incidents and issue tickets for resolution by the IT team.
  • Keep any user manuals, FAQs, wikis, and information dashboards up to date by documenting all relevant information.


What would make you a fit for the role:

  • Deep understanding of SQL(min 3 years of experience).
  • Understand complex database.
  • Good knowledge of PL/SQL.
  • Very good oral and written communication skills in English.
  • Strong analytical, problem solving and learning skills.
  • Experienced user of web-based tools.
  • Able to work in an international and multicultural environment.
  • Knowledge of/or experience in ITIL environment (incident management, problem management).
  • Experience with ticketing systems.

Additional information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:

  • The opportunity to work in a modern environment.
  • A competitive compensation & benefits package
  • Hospitalization plan
  • Hybrid working model
  • Meal and commuting allowance
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany - Intrasoft Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market. Whether you're collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities, you'll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.


Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: 


*Please submit your CV in English here

All applications will be treated as strictly confidential.