Operations Lead

KEY INFORMATION
Job Title: Operations Lead
Sector: Facility Management
Position Type: Full-time
Duration/Level of Effort: Long-term (with possibility of extension)
Position Location: Phnom Penh, Cambodia
Contractual arrangement: “Eligible for Cambodian residents/citizens only”
 
SUMMARY OF THE PROJECT
The CAPRED Facility is Australia’s flagship bilateral economic development program in Cambodia, focusing on economic recovery and resilience over the next four years, with a possible three-year extension.
 
The Facility supports Cambodia in implementing a range of necessary economic interventions and reforms to maintain the country’s economic transition. These interventions and reforms are primarily aimed at encouraging more productive and inclusive public and private investment, which promotes a resilient, inclusive and sustainable economy (RISE).
 
CAPRED interventions fall under three technical components including: Agriculture and Agro-processing; Trade, Investment and Enterprise Development and Infrastructure Development; and one Cross-Cutting component comprising: Gender Equality, Disability and Social Inclusion (GEDSI), Climate Resilient initiatives, and policy support. and policy support. GEDSI is at the heart of all that CAPRED does.
 
SUMMARY OF THE POSITION
Reporting to the Chief Operations Officer (COO), the Operations Lead will undertake a critical role in the core program team, taking responsibility for the efficient implementation and management of human resources, the office facilities, administration, logistics and IT functions. The role will also work closely with the COO to ensure the smooth operation of the office systems for effective management of CAPRED’s operations. This role is not responsible for the financial, procurement and grant functions. Nor any program technical areas. This is an entrepreneurial role, which requires creativity, proactive thinking, ownership, self-accountability, adaptability, resilience, and problem-solving skills. 
 
KEY RESPONSIBILITIES
LEADERSHIP

• Directly supervise, provide leadership and performance management of the staff that fall under this position in accordance with the organisation chart namely, HR, Administration, IT and Logistics.
• Lead on all Human Resource matters including compliance to Cambodian HR laws and regulations, recruitment strategy, performance management and identify areas for improved alignment with CAPRED workforce needs towards.
• Lead on necessary administrative management, logistics and support services for the CAPRED team to ensure deliverables are completed on time, stakeholders are kept informed, and resources are allocated efficiently; monitor progress, update CAPRED management, mitigate risks, and ensure alignment with CAPRED’s objectives. 
• Oversee a functional and secure IT system which meets facility requirements.
• Acts as Security focal point and oversee the security operations including fire warden, coordinating and providing security and safety updates and risks for the team, and staff briefings in relation to security.

TECHNICAL

• Assesses current HR policies and programs identifying areas for improved alignment with CAPRED workforce needs
• Coordinate and support travel arrangements and logistics, including visa applications international staff and consultants, for high level visits and study visits overseas.
• Identify and manage risk associated with services to support CAPRED and advise the Chief Operations Officer of any imminent threats and strategies to minimise risk to CAPRED team and the facilities activities, particularly in relation to Occupational Health and Safety (OHS).

COMPLIANCE

• Ensure monitoring and reporting of all non compliance issues with Operations Manual, DFAT policies and standards and Cowater policies and Codes.
• Ensure stakeholders will operate within Cowater and DFAT-related codes of conduct and policies including all inclusion-related policies such as Child Protection and PSEAH; antifraud and corruption; value for money and other policies.
• Commitment to championing environmental sustainability and climate action across the Facility.

STAKEHOLDER RELATIONSHIP

• Build, promote and maintain collaborative relationships within the CAPRED team and external stakeholder where an open culture and continuous learning is encouraged and fostered.

JOB REQUIREMENTS

• A degree (preferably an advanced degree) in Human Resources, Management, Business Administration or related field.
• Minimum of 10 years of progressive experience in the professional services and/or international donor funded environment, preferably with a business support and office management support service focus.
• Understanding of, and demonstrated commitment to, ensuring all human resource, office and logistic functions support GEDSI processes and outcomes.
• Growth mindset, with a willingness to learn, tackle challenges, and seek improvement
• Commitment to continuous learning, professional development, and seeking opportunities for advancement.
• Strong command of the English language, both oral and written, with the ability to produce high-quality content.
• Excellent teamwork skills, as well as an ability to work independently and take initiative to progress activities.
• We prioritise talent, potential, and the right mindset over extensive experience.
• Experience in Compensation and Wage Structures
• Fluent in English and Cambodian.

This is a full-time position located within the CAPRED facility office in Phnom Penh with attractive monthly remuneration package being commensurate with qualifications and experience.
 
Any travel outside Phnom Penh for work purposes will be adequately compensated within the CAPRED Operations Manual guidelines.
 
APPLICATION PROCESS
Candidates are encouraged to apply as soon as possible. Applications will be reviewed on a rolling basis so please apply as soon as possible. The application process will close once the position is filled.
 
For your application to be considered, please upload your documents as followed: Candidate Last Name, First Name, date, Title of the Position. 
 
Please send your cover letter and CV​​ with name and contact details (phone and email) of three professional referees to recruitment@capred.org mentioning the position you are applying for in the subject line “Operations Lead”.
 
Women are highly encouraged to apply.
 
Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. Cowater does not discriminate against any employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law.
We thank all applicants, however only those shortlisted will be contacted.
 
ABOUT US
 
Founded in 1985, Cowater International is a leading global development consulting company. Headquartered in Ottawa and with corporate hubs in Auckland, Berlin, Brussels, Helsinki, London, Madrid, Manila, Nairobi, Singapore and Stockholm, Cowater International has successfully delivered a portfolio of over 2500 projects and assignments in more than 95 countries. We work with governments, private sector actors and communities implementing projects that support socio-economic development, institutional strengthening, environmental improvements and advance equal opportunities for all. We are a diverse and experienced team committed to building a better tomorrow for the people we serve. Our adaptive approach to management has led to our yearly award-winning work and recognition as one of Canada’s Best Managed Companies since 2017. 
 
We thank you for your interest in building a better tomorrow with Cowater International.