ICT Intern

Dutystation: Addis Ababa, Ethiopia

Functional responsibilities

The ICT Intern will have an exposure to learning opportunities on the below key ICT functions.

• ICT management and administration
• Network administration and application management
• Support to knowledge building and knowledge sharing

1.Opportunity to learn and work on efficientand effective ICT management and administration,focusing on achievementof the following results:.

• Participate in the maintenance of inventory of all computer, telecommunication equipment, I/O devices and software existent in the office ensuring compliance with registration and upgrades.
• Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies.
• Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
• Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
• Performance of minor repairs on hardware equipment, as required;
• Involve in preventive maintenance of ICT Equipment regularly.
• Advice on project implementation on all activities involving ICT;

2.Opportunity to learn and work on efficientnetwork administration and application management services focusing on achievement ofthe following results:

• Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating Systems support databases, documents, resources and data files;
• Involve in the Installation, upgrading and maintenance of LAN/WAN systems, including applications used in the system;
• Management and maintenance of equipment and applications associated with electronic mail system;
• Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.
• Trouble-shooting and monitoring of network problems.
• On how to ensure UNOPS desktop and network resources protected from malicious virus attacks and work closely with the ICT Officer to deploy countermeasures in the event of the attacks.
• Response to user needs and questions regarding network access.
• Take a regular backup of the servers and restoration as per the established back up procedure.
• Support HoSS, IT Officer and Operations Team with preparation and roll out of the office business continuity management and disaster recovery plan.
• Involve in the maintenance of video conference applications and PABX operations.
• Participate in testing and installation of telecommunications hardware.
• Support to the maintenance of the Regional Office website, Intranet and related websites.
• Support the maintenance of application systems.

3. Opportunity to learn and work on providing supporttoknowledge building and knowledge sharing, focusing on achievement of thefollowing results:

• Staff support on hardware familiarization and maintenance; software applications, file management/maintenance and LAN/WAN systems;
• Developing and coordinating the production of Technical Instruction Document for Training in Basic Computer Studies and training staff.

4. Perform otherduties as assigned by the ICT Officer.

Education/Experience/Language requirements

Education

• To qualify, the candidate should be currently enrolled in a university degree or have graduated from a university degree within the last 3 years at the time of the application. Preferably the candidate is studying or have studied one of the following subjects: information Sciences, Information Technology or Computer Sciences or related fields.

• MCSE, ITIL, CCNA or Equivalentcertifications is added advantage.
  

Work Experience

• Applicants are not required to have professional work experience.
• Knowledge of Computer Networking andHTML5 is an asset

• Fluency in written, reading and oral English is required.
• Knowledge of another UN Official language is an asset.