United Nations Office for Project Services (HQ)

ICT Associate – Access Layer

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Last update: Jan 9, 2025 Last update: Jan 9, 2025

Details

Deadline: Jan 23, 2025 Deadline for applications has passed
Location: Spain
Job type:Contract, 12 months +
Languages:
English
English
Work experience:<1 year
Date posted: Jan 8, 2025

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Description

Dutystation: Valencia, Spain

 

Functional responsibilities

 

Under the overall supervision of Senior UNOPS Programme Manager, the incumbent will work under the operational supervision of Chief, Platform Support Unit or a designated officer and and responsible for providing support on Umoja Access Layer. The ICT Associate – Access Layer will be responsible for the following duties:

1. Access Layer Administration:
  • Install, configure, and maintain Citrix supporting infrastructure.
  • Install, configure, and maintain the Citrix Virtual Apps farm.
  • Install, configure and maintain Citrix and Remote desktop licensing service.
  • Maintain and patch the virtual disks for Citrix Virtual Apps servers.
  • Conduct initial configuration and publishing of applications.
  • Set up monitoring for access layer-related components.
2. NetScaler Administration:
  • Install, configure, and Maintain NetScalers.
  • Configure load balancing, content switching, etc.
  • Initiate requests for public and private IP addresses, SSL certificates, and firewall rules.
  • Configure monitoring for NetScaler.
3. Operations:
  • Develop and review procedures for T1 and T2 operations and support.
  • Liaise with support vendors and clients.
  • Provide advice to clients regarding UNGSC standards and workflow processes.
  • Fulfill duty officer responsibilities as per internal schedule.
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above

Impact of Results

Works with minimal amount of supervision; independently provides accurate deliverables in the areas of Umoja Access Layer.

Education/Experience/Language requirements

 

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*

*CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY

Education:

  • Secondary school diploma (or high school equivalent) and six (6) years of relevant experience are required OR.
  • A first-level university degree (undergraduate, Bachelors, or equivalent) preferably in Engineering or in a field related to the post description with two (2) years of relevant experience.

Required Experience:

  • Relevant experience is defined as experience in the field of systems administration and maintenance.
  • Experience in NetScaler and Citrix Virtual Apps administration.
  • Certification in NetScaler or Citrix Virtual Apps.

Desirable: (The following experience is optional. Candidates who do not have it are welcome to apply)

  • Brokering and administering enterprise scale hybrid cloud (Azure and/or AWS).
  • Experience in automation of infrastructure and configuration at scale.
  • Experience with Agile practices and tools.
  • ITIL Foundation certification.
  • PRINCE2 Foundation certification.
  • VMware Certified Professional (VCP-DCV) certification.

Language requirements:

  • Fluency in English (write, read, speak) is required; knowledge of another UN official language is desirable.