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Regional Coordinator for Charity Shops
Details
Deadline: Feb 20, 2025 Deadline for applications has passed
Location: Netherlands
Organization:Terre des Hommes Netherlands
Job type:Contract, 12 months +
Languages:
Dutch
Description
About Terre des Hommes
Terre des Hommes Nederland aims to protect children by preventing and stopping child exploitation. And by enabling children to make their voices count. Terre des Hommes Nederland focuses on (online) sexual exploitation of children, child labour and humanitarian action. For each of these forms of child exploitation, Terre des Hommes Nederland develops and implements projects and programmes through local partners, mainly in Asia, Africa and Europe. Join us!
Purpose of this position
As a regional coordinator for charity shops, you are the point of contact for the shops and volunteers within your region and responsible for managing national shops and realising the set goals.
You enjoy working with people and building trust and connection. This is your starting point to use all opportunities together and thus realise a maximum net contribution to the projects of Terre des Hommes. The fact that our Terre des Hommes shops are run by volunteers is an extra motivation for you. You see the challenge and values in a collaboration with people who work unpaid for a good cause.
Position in the organization
You report to the Manager Retail Operations & Volunteer Support and are part of a team of 7. This team focuses on continuing the existing local and national store network and volunteer support and involvement.
Together with the Retail Communication & Business Development team, we form the store support team, with a total of 10/11 team members. The store support team is responsible for a well-functioning store network, where customers and volunteers feel at home and supported. This network consists of more than 40 stores and 1700 committed volunteers. The store support team offers the entire network experience in Retail, Sales, volunteer involvement, administration and legal support.
You work closely with the other regional coordinator of charity stores for intervision and sharing best practices. For the development of the stores in your region, you work closely with the team and the manager Communications & Business Development. For operational support, you will work closely with the front office coordinator and assistant, as well as the Finance & Control department.
What will you do..
The regional coordinator for charity shops within your own region, fulfills a function at tactical and operational level and is primarily responsible for the following areas:
People
You embrace the idea that volunteers are the foundation of the shops and are responsible for realizing complete core teams (team of volunteers that coordinates the daily operations in the shop) and sufficiently large volunteer teams. To this end, you work together with your colleagues from shop support and the volunteer recruitment coordinator.
You are responsible for a good working atmosphere and a safe working environment in the shops, you monitor the implementation of the appreciation policy and the implementation of the safety checklist.
More specifically:
Directly manages the volunteers from the core team and indirectly the volunteer teams.
Creates a pleasant atmosphere and safe working environment.
Stimulates the functioning of volunteers.
Is responsible for the right qualified and sufficient core team members and volunteers.
Acts as an escalation option in case of conflicts.
Span of control between 24 and 40 core team members and 240 to 500 volunteers
Financial result
You have everything in your backpack to make stores a success and, together with the core teams and volunteers, ensure that what is going well remains good and you know how to cash in on potential. From an entrepreneurial and commercial perspective, you use all opportunities and possibilities with stores to travel from A to B(etter and even best). You support and motivate the volunteers in your stores like no other to achieve great results. The stores are an important part of the fundraising strategy of Terre des Hommes Nederland. We have therefore drawn up a realistic growth and development ambition.
More specifically:
Realizes the set goals:
6 to 10 stores in the relevant region
Is responsible for agreed goals for the short and medium term, turnover and net result expectations and budget management. Annually select 2 stores in your own region, to work with the retail development coordinator to come up with a plan of approach and its implementation.
Annually contribute to opening a new store in your own region.
Take advantage of opportunities and developments in the market that fit within the strategy of the Terre des Hommes organization.
Makes an active contribution to cost reduction and profit optimization of the stores in your own region.
Proposes the stores and annual plan and budget, monitor progress with the manager retail operations & volunteer support.
Coordinates cash control and financial store administration.
Is independently authorized to make decisions that are necessary for carrying out the tasks at store level. Within the framework of the established annual plan and an approved budget for the individual stores.
Provides input to the strategic annual and multi-year plan of the Stichting Terre des Hommes stores.
Policy Implementation
Implements the volunteer and store policy.
Provides input for new policy and working methods (including contract management, community activation and online activities)
Is responsible for safety, ARBO and complies with relevant laws, regulations and compliance within the stores in their own region.
Is responsible for the entire operation of the stores in their own region.
Learns from best practices and shares this with other stores in their own region.
Actively shares their own knowledge in the field of retail and marketing and working with volunteers. Is responsible for the entire operation of business operations and store systems (cash register, accounting, utilities & telecom, etc.).
Local network and local partners
Mobilizes local people, organizations, entrepreneurs and governments to make a positive contribution and to commit themselves to the stores.
Stimulates the volunteer core teams in finding, developing and maintaining partnerships, sponsors and a local network around the stores as well as online visibility.
The ideal candidate brings the following expertise and skills
The ideal candidate feels involved in the mission of Terre des Hommes. You find it self-evident to get the most out of the day every day, with a view to the mission. In everything you do, you put the interests of the organization and what it stands for first.
This candidate is people-oriented, a creative and enterprising thinker and a real doer. You enjoy translating "static" policy into daily practice and at the same time you get energy from responding flexibly to the operational challenges that come your way. You have a positive attitude and mainly see opportunities and have an eye for what is there. You take the volunteers with you and are a real motivator. You get energy from the dynamics of a volunteer team and also have an eye for the bigger picture and the interests of Terre des Hommes as an organization.
More specifically:
+3 years of work experience in a coordinating position that revolves around people, results and commercial thinking in a social enterprise
Has knowledge of and experience in the retail and commercial sector.
Has knowledge of and experience in working with volunteers.
Is a real motivator.
Is used to being part of a team and working in an organized way.
Is able to work in a dynamic environment.
Is able to zoom in and out.
Has experience in organizing activities and events.
Has financial insight.
Has knowledge and experience in making a financial budget and monitoring budgets.
Speaks and writes fluent Dutch.
Has a driver's license B and own car or is willing to travel with the NS. Lives in the middle of the country and is willing to travel north occasionally.
Is willing to work 1 day a week at the office in The Hague, be on the road an average of 2 days a week and work from home 1 day a week.
Competencies
People-oriented leadership
Results-oriented
Commercial and entrepreneurial thinking
Organizational skills
Communication skills
Flexibility and adaptability
Why you like working with us
At Terre des Hommes you make an impact by protecting children from exploitation and abuse. You work together with dedicated colleagues who share your passion for a safer world. In our innovative and supportive environment you are given the space to realize your ideas. We offer hybrid and flexible working, so that you can maintain a good work-life balance.
What we have to offer in addition to the above!
Terre des Hommes is a growing organization in motion. That means a lot of room for your own initiative and ideas. Because we manage and execute our own programs and projects, the impact that we and therefore you make is felt every day.
A contract for 1 year with the intention to extend to a permanent contract afterwards.
The salary scale for this position is scale 9 and depending on experience between €3,501.97 - €4,461.39 gross per month based on a full-time (36 hours)
We offer a 36-hour contract which in our organization is equivalent to a full-time working week. The advantage of this is that you can work 4 x 9 and have one day off per week while still having a full-time contract. You may divide hours over the week according to your own preference, in consultation with your manager;
We work hybrid, so 50% in the office and 50% at home. We are quite flexible and have an eye for your work-life balance;
An office in the thriving heart of The Hague, city of international human rights and political capital.
25 days of paid leave per year based on full-time employment, pro rata for part-time days;
We offer a commuting allowance for the kilometers you travel by bike or provide an NS card;
Our pension scheme is hosted by ASR and Terre des Hommes contributes the largest part of the pension contribution.
Our new employees receive a one-off financial compensation for the purchase or furnishing of an ergonomic home workplace. We are happy to tell you more about this if applicable.
Other information
Terre des Hommes is committed to ensuring diversity and gender equality within our organization. Therefore, people of all gender identities, sexes, sexual orientations, races, skin colors, religions, cultures, abilities, etc. are encouraged to apply for this position.
Terre des Hommes strives to attract great talent that not only fits the role, but also our high standard of values and principles, which shares and demonstrates Terre des Hommes’ commitment to preventing and eradicating all types of misconduct, including sexual harassment, exploitation and abuse, and any other form of misconduct, abuse of power or lack of integrity and financial misconduct. We place a high priority on ensuring that only those who share and demonstrate our values are hired to work for us. We require a Certificate of Good Conduct and a signature of our Child Protection Policy and Code of Conduct.
Unfortunately, Terre des Hommes cannot issue work/residence visas to applicants outside the EU.
Acquisition in response to this vacancy is not appreciated.
How to apply
Ready to join us?
Are you excited to give and make an impact on our mission at Terre des Hommes? Upload your application here before February 20th, interviews in The Hague on Tuesday afternoon March 3rd and Thursday March 5th.
For more information, please contact vacature@tdh.nl
Together we are building a world where children are free from exploitation.
Terre des Hommes Nederland aims to protect children by preventing and stopping child exploitation. And by enabling children to make their voices count. Terre des Hommes Nederland focuses on (online) sexual exploitation of children, child labour and humanitarian action. For each of these forms of child exploitation, Terre des Hommes Nederland develops and implements projects and programmes through local partners, mainly in Asia, Africa and Europe. Join us!
Purpose of this position
As a regional coordinator for charity shops, you are the point of contact for the shops and volunteers within your region and responsible for managing national shops and realising the set goals.
You enjoy working with people and building trust and connection. This is your starting point to use all opportunities together and thus realise a maximum net contribution to the projects of Terre des Hommes. The fact that our Terre des Hommes shops are run by volunteers is an extra motivation for you. You see the challenge and values in a collaboration with people who work unpaid for a good cause.
Position in the organization
You report to the Manager Retail Operations & Volunteer Support and are part of a team of 7. This team focuses on continuing the existing local and national store network and volunteer support and involvement.
Together with the Retail Communication & Business Development team, we form the store support team, with a total of 10/11 team members. The store support team is responsible for a well-functioning store network, where customers and volunteers feel at home and supported. This network consists of more than 40 stores and 1700 committed volunteers. The store support team offers the entire network experience in Retail, Sales, volunteer involvement, administration and legal support.
You work closely with the other regional coordinator of charity stores for intervision and sharing best practices. For the development of the stores in your region, you work closely with the team and the manager Communications & Business Development. For operational support, you will work closely with the front office coordinator and assistant, as well as the Finance & Control department.
What will you do..
The regional coordinator for charity shops within your own region, fulfills a function at tactical and operational level and is primarily responsible for the following areas:
People
You embrace the idea that volunteers are the foundation of the shops and are responsible for realizing complete core teams (team of volunteers that coordinates the daily operations in the shop) and sufficiently large volunteer teams. To this end, you work together with your colleagues from shop support and the volunteer recruitment coordinator.
You are responsible for a good working atmosphere and a safe working environment in the shops, you monitor the implementation of the appreciation policy and the implementation of the safety checklist.
More specifically:
Directly manages the volunteers from the core team and indirectly the volunteer teams.
Creates a pleasant atmosphere and safe working environment.
Stimulates the functioning of volunteers.
Is responsible for the right qualified and sufficient core team members and volunteers.
Acts as an escalation option in case of conflicts.
Span of control between 24 and 40 core team members and 240 to 500 volunteers
Financial result
You have everything in your backpack to make stores a success and, together with the core teams and volunteers, ensure that what is going well remains good and you know how to cash in on potential. From an entrepreneurial and commercial perspective, you use all opportunities and possibilities with stores to travel from A to B(etter and even best). You support and motivate the volunteers in your stores like no other to achieve great results. The stores are an important part of the fundraising strategy of Terre des Hommes Nederland. We have therefore drawn up a realistic growth and development ambition.
More specifically:
Realizes the set goals:
6 to 10 stores in the relevant region
Is responsible for agreed goals for the short and medium term, turnover and net result expectations and budget management. Annually select 2 stores in your own region, to work with the retail development coordinator to come up with a plan of approach and its implementation.
Annually contribute to opening a new store in your own region.
Take advantage of opportunities and developments in the market that fit within the strategy of the Terre des Hommes organization.
Makes an active contribution to cost reduction and profit optimization of the stores in your own region.
Proposes the stores and annual plan and budget, monitor progress with the manager retail operations & volunteer support.
Coordinates cash control and financial store administration.
Is independently authorized to make decisions that are necessary for carrying out the tasks at store level. Within the framework of the established annual plan and an approved budget for the individual stores.
Provides input to the strategic annual and multi-year plan of the Stichting Terre des Hommes stores.
Policy Implementation
Implements the volunteer and store policy.
Provides input for new policy and working methods (including contract management, community activation and online activities)
Is responsible for safety, ARBO and complies with relevant laws, regulations and compliance within the stores in their own region.
Is responsible for the entire operation of the stores in their own region.
Learns from best practices and shares this with other stores in their own region.
Actively shares their own knowledge in the field of retail and marketing and working with volunteers. Is responsible for the entire operation of business operations and store systems (cash register, accounting, utilities & telecom, etc.).
Local network and local partners
Mobilizes local people, organizations, entrepreneurs and governments to make a positive contribution and to commit themselves to the stores.
Stimulates the volunteer core teams in finding, developing and maintaining partnerships, sponsors and a local network around the stores as well as online visibility.
The ideal candidate brings the following expertise and skills
The ideal candidate feels involved in the mission of Terre des Hommes. You find it self-evident to get the most out of the day every day, with a view to the mission. In everything you do, you put the interests of the organization and what it stands for first.
This candidate is people-oriented, a creative and enterprising thinker and a real doer. You enjoy translating "static" policy into daily practice and at the same time you get energy from responding flexibly to the operational challenges that come your way. You have a positive attitude and mainly see opportunities and have an eye for what is there. You take the volunteers with you and are a real motivator. You get energy from the dynamics of a volunteer team and also have an eye for the bigger picture and the interests of Terre des Hommes as an organization.
More specifically:
+3 years of work experience in a coordinating position that revolves around people, results and commercial thinking in a social enterprise
Has knowledge of and experience in the retail and commercial sector.
Has knowledge of and experience in working with volunteers.
Is a real motivator.
Is used to being part of a team and working in an organized way.
Is able to work in a dynamic environment.
Is able to zoom in and out.
Has experience in organizing activities and events.
Has financial insight.
Has knowledge and experience in making a financial budget and monitoring budgets.
Speaks and writes fluent Dutch.
Has a driver's license B and own car or is willing to travel with the NS. Lives in the middle of the country and is willing to travel north occasionally.
Is willing to work 1 day a week at the office in The Hague, be on the road an average of 2 days a week and work from home 1 day a week.
Competencies
People-oriented leadership
Results-oriented
Commercial and entrepreneurial thinking
Organizational skills
Communication skills
Flexibility and adaptability
Why you like working with us
At Terre des Hommes you make an impact by protecting children from exploitation and abuse. You work together with dedicated colleagues who share your passion for a safer world. In our innovative and supportive environment you are given the space to realize your ideas. We offer hybrid and flexible working, so that you can maintain a good work-life balance.
What we have to offer in addition to the above!
Terre des Hommes is a growing organization in motion. That means a lot of room for your own initiative and ideas. Because we manage and execute our own programs and projects, the impact that we and therefore you make is felt every day.
A contract for 1 year with the intention to extend to a permanent contract afterwards.
The salary scale for this position is scale 9 and depending on experience between €3,501.97 - €4,461.39 gross per month based on a full-time (36 hours)
We offer a 36-hour contract which in our organization is equivalent to a full-time working week. The advantage of this is that you can work 4 x 9 and have one day off per week while still having a full-time contract. You may divide hours over the week according to your own preference, in consultation with your manager;
We work hybrid, so 50% in the office and 50% at home. We are quite flexible and have an eye for your work-life balance;
An office in the thriving heart of The Hague, city of international human rights and political capital.
25 days of paid leave per year based on full-time employment, pro rata for part-time days;
We offer a commuting allowance for the kilometers you travel by bike or provide an NS card;
Our pension scheme is hosted by ASR and Terre des Hommes contributes the largest part of the pension contribution.
Our new employees receive a one-off financial compensation for the purchase or furnishing of an ergonomic home workplace. We are happy to tell you more about this if applicable.
Other information
Terre des Hommes is committed to ensuring diversity and gender equality within our organization. Therefore, people of all gender identities, sexes, sexual orientations, races, skin colors, religions, cultures, abilities, etc. are encouraged to apply for this position.
Terre des Hommes strives to attract great talent that not only fits the role, but also our high standard of values and principles, which shares and demonstrates Terre des Hommes’ commitment to preventing and eradicating all types of misconduct, including sexual harassment, exploitation and abuse, and any other form of misconduct, abuse of power or lack of integrity and financial misconduct. We place a high priority on ensuring that only those who share and demonstrate our values are hired to work for us. We require a Certificate of Good Conduct and a signature of our Child Protection Policy and Code of Conduct.
Unfortunately, Terre des Hommes cannot issue work/residence visas to applicants outside the EU.
Acquisition in response to this vacancy is not appreciated.
How to apply
Ready to join us?
Are you excited to give and make an impact on our mission at Terre des Hommes? Upload your application here before February 20th, interviews in The Hague on Tuesday afternoon March 3rd and Thursday March 5th.
For more information, please contact vacature@tdh.nl
Together we are building a world where children are free from exploitation.
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